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- Tasks: Welcome visitors, manage bookings, and support the team in a vibrant environment.
- Company: Join the Innovation Centre Medway, a hub of creativity and collaboration.
- Benefits: Gain valuable experience in a dynamic role with fixed hours.
- Other info: Opportunity to develop skills in a supportive team atmosphere.
- Why this job: Be the friendly face of innovation and make a difference every day.
- Qualifications: Strong computer skills and customer service experience required.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a 6 week temporary, friendly, organised and customer focused Receptionist to join the Innovation Centre Medway team (fixed hours 9.36am - 5.30pm). This is a hands on operational role supporting the smooth day to day running of Innovation Centre Medway and will include administrative tasks using bespoke computer software. The postholder will play a key role in maintaining a safe and well presented environment for tenants, visitors and staff, while working closely with the wider site team. They must be a qualified Fire Warden and First Aider.
What You’ll Be Doing
- Operate the main reception desk, welcoming tenants and visitors in person, by phone and by email.
- Using bespoke software and Microsoft products, manage meeting room bookings and prepare meeting and conference facilities including end of month reporting.
- Provide administrative support across Innovation Centre activity, including finance, property and café services.
- Support the Front of House Manager and Centre Manager with ad hoc tasks as required.
- Manage and support front of house IT systems such as door entry system, telephones, AV equipment, photocopier and scanner.
- Carry out Health and Safety duties – including acting as a Fire Warden and supporting evacuations when required, and maintaining compliance with site safety procedures.
- Act as a First Aider, providing initial response when required and maintaining first aid arrangements on site.
Experience
- Strong computer literacy including Microsoft Outlook, Excel and Word and be willing to learn other ICT systems such as the bespoke meeting room system and SharePoint.
- Experience of working with the public and/or customers.
- Either have the fire evacuations training or be willing to undertake.
- At least two years’ experience working in a reception or equivalent customer service role.
Receptionist in Chatham employer: JO Recruitment
Contact Detail:
JO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Chatham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innovation Centre Medway. Understanding their values and what they do will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Receptionist role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist in Chatham
Some tips for your application 🫡
Show Your Friendly Side: As a Receptionist, being friendly is key! Make sure your application reflects your warm personality. Use a conversational tone and share any experiences where you’ve made someone feel welcome.
Highlight Your Organisational Skills: We need someone organised to keep things running smoothly. In your application, mention specific examples of how you've managed tasks or projects efficiently, especially in a busy environment.
Tech Savvy is the Way to Go: Since you'll be using bespoke software and Microsoft products, don’t forget to showcase your computer skills. List any relevant software you’ve used and your comfort level with learning new systems.
Safety First!: Being a Fire Warden and First Aider is crucial for this role. If you have these qualifications, make sure to highlight them. If not, express your willingness to undertake the necessary training.
How to prepare for a job interview at JO Recruitment
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Receptionist at the Innovation Centre Medway. Familiarise yourself with the specific tasks mentioned in the job description, like managing meeting room bookings and supporting the Front of House Manager. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role is all about being friendly and customer-focused, think of examples from your past experiences where you've excelled in customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer. This will show that you’re the perfect fit for their team.
✨Brush Up on Your Tech Skills
The job requires strong computer literacy, especially with Microsoft products and bespoke software. Before the interview, practice using these tools if you can. Mention any relevant experience you have with similar systems, as this will reassure them that you can hit the ground running.
✨Prepare for Health and Safety Questions
As a qualified Fire Warden and First Aider, you might be asked about your experience in these areas. Be prepared to discuss any training you've had and how you would handle emergency situations. Showing that you take health and safety seriously will definitely work in your favour.