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For Companies At a Glance
- Tasks: Engage customers with fragrance and gifting, creating memorable in-store experiences.
- Company: Join Jo Malone London, a renowned brand in the Retail Beauty Industry.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training.
- Why this job: Be part of a creative team, hosting events and making lasting customer connections.
- Qualifications: Passion for customer service, friendly attitude, and flexible availability required.
- Other info: Perfect for both newcomers and those looking to advance in retail.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. Whether this is your first break into retail, or you have experience which you want to build upon, we have a space for you.
As one of our highly skilled Sales Advisors, you will combine your passion for fragrance and gifting, to ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues and corporate clients. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
Compensation and Benefits
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
While you may, or may not have previous retail experience, at Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur.
You will have:
- A passion and energy to provide inspirational, authentic and personalised customer service
- An approachable, friendly with a ‘can-do’ attitude.
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Jo Malone London - Stylist - Selfridges Exchange - 15 Hours employer: Jo Malone London
Contact Detail:
Jo Malone London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Stylist - Selfridges Exchange - 15 Hours
✨Tip Number 1
Familiarise yourself with Jo Malone London's product range and brand ethos. Understanding their fragrances and the stories behind them will help you connect with customers and showcase your passion during the interview.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you've gone above and beyond for a customer, as this role heavily focuses on providing an exceptional in-store experience.
✨Tip Number 3
Showcase your creativity! Since the role involves hosting events and creating memorable experiences, be ready to share ideas on how you would engage customers and enhance their shopping experience at Jo Malone.
✨Tip Number 4
Be prepared to discuss your availability openly. Flexibility is key in retail, so showing that you're willing to work various hours can set you apart from other candidates.
We think you need these skills to ace Jo Malone London - Stylist - Selfridges Exchange - 15 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jo Malone London is looking for in a Stylist. Highlight your passion for fragrance and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise any customer service roles or experiences that showcase your ability to connect with people.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the brand. Share specific examples of how you’ve provided excellent customer service or created memorable experiences for customers.
Showcase Your Creativity: Since creativity is key in this role, consider including a brief section in your application that highlights any creative projects or ideas you have related to fragrance or customer engagement.
How to prepare for a job interview at Jo Malone London
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for fragrances and gifting during the interview. Share any personal experiences or stories that highlight your love for the products, as this will resonate with the brand's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to connect with customers, understand their needs, and create memorable experiences, as this is crucial for the role.
✨Be Ready to Discuss Teamwork
Since the role involves working as part of a high-performing team, be prepared to discuss your experiences in collaborative environments. Share specific instances where you contributed to team success or helped organise events.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the company culture, training opportunities, or upcoming events. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
