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- Tasks: Welcome visitors, manage bookings, and keep the reception area immaculate.
- Company: Join a high-end workplace with a supportive team culture.
- Benefits: Enjoy a varied role with opportunities for personal growth and interaction.
- Other info: Dynamic environment where no two days are the same.
- Why this job: Be the friendly face that creates exceptional first impressions every day.
- Qualifications: Experience in front-of-house roles and a commitment to 5-star service.
The predicted salary is between 28800 - 43200 £ per year.
Are you used to delivering the kind of service that feels truly 5-star? Whether your background is in a hotel, corporate reception, or another premium front-of-house environment, we’re looking for an experienced Receptionist who knows how to create exceptional first impressions and keep operations running smoothly. This role is perfect for someone who is confident and thrives in a people-focused setting. You’ll be the friendly, reliable face that visitors, clients, and team members trust from the moment they walk through the door.
What You’ll Be Doing
- Welcome all visitors with warmth, professionalism, and confidence.
- Oversee sign-in procedures and alert hosts as soon as their guests arrive.
- Keep the reception area immaculate at all times.
- Respond to calls and emails promptly and professionally.
- Manage internal bookings and assist with external meeting room enquiries.
- Coordinate catering orders and communicate with internal teams.
- Ensure all catering and meeting charges are recorded accurately for invoicing.
- Sort and distribute incoming mail, including virtual office items.
- Investigate unknown recipients and manage returned post.
- Frank outgoing items, log postage charges, and monitor supplies.
- Support visitor parking registration and submit fine disputes when appropriate.
- Assist with printing, scanning, and photocopying jobs and record related charges.
- Order stationery, refreshments, and other supplies.
What You’ll Bring
- Front-of-house experience from a hotel, corporate reception, or similar high-end environment.
- Proven experience working on a reception desk.
- A genuine commitment to delivering 5-star service.
- Strong organisational skills and the ability to multitask with ease.
- Confidence using digital systems and CRM tools.
- Discreet, reliable, and proactive in anticipating needs.
Why You’ll Love This Role
- A beautifully presented, professional, high-end workplace.
- Supportive team culture that values initiative and professionalism.
- A varied role with plenty of interaction and opportunities to shine.
- Every day brings something new.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals. If you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.
Job Types: Full-time, Permanent
Work Location: In person
Reception Administrator in Swindon employer: Jo Holdsworth Recruitment Ltd.
Contact Detail:
Jo Holdsworth Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Swindon
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a Reception Administrator, first impressions are key. A warm, confident welcome can set the tone for the entire interaction, so rehearse how you'll present yourself.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the company culture. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind as they make their decision. We recommend applying through our website for the best chance at landing the job!
We think you need these skills to ace Reception Administrator in Swindon
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your front-of-house experience in your application. We want to see how your background in hotels or corporate receptions has prepared you for delivering that 5-star service we value so much.
Be Personable: Since this role is all about creating exceptional first impressions, let your personality shine through in your written application. Use a friendly tone and show us how you connect with people!
Detail Your Organisational Skills: We love a candidate who can multitask like a pro! In your application, give examples of how you've managed various tasks simultaneously and kept everything running smoothly in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Know Your 5-Star Service
Before the interview, think about what 5-star service means to you. Prepare examples from your past experiences where you went above and beyond for clients or guests. This will show that you understand the importance of exceptional service in a front-of-house role.
✨Master the Art of First Impressions
Practice your greeting and body language. A warm smile and confident posture can set the tone for the entire interview. Remember, you're showcasing how you'd welcome visitors, so make sure your first impression is as polished as it would be in the role.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing a list of questions about the role and the company. This shows that you're proactive and genuinely interested in how you can contribute to their team. Plus, it gives you a chance to assess if the company is the right fit for you.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital systems and CRM tools, brush up on any relevant software you might encounter. If you have experience with similar tools, be ready to discuss how you've used them effectively in previous roles.