Service Planner

Service Planner

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Jo Holdsworth Recruitment Ltd.

At a Glance

  • Tasks: Coordinate engineers' schedules and manage maintenance, repairs, and breakdowns.
  • Company: Join a friendly, family-run business on the outskirts of Leeds.
  • Benefits: Competitive salary, free onsite parking, 23 days holiday, and profit share eligibility.
  • Other info: Full-time role with excellent career growth opportunities in a supportive team.
  • Why this job: Be the key link between customers and engineers in a dynamic environment.
  • Qualifications: Experience in planning or scheduling with strong organisational and communication skills.

The predicted salary is between 30000 - 35000 £ per year.

Service Planner £30,000 - £35,000 | Outskirts of Leeds | Free Onsite Parking | Are you an experienced Service Planner with a background in coordinating engineers and managing maintenance, breakdowns and repair schedules?

We're looking for someone who thrives in a fast-paced environment, enjoys keeping things organised, and can confidently juggle changing priorities while delivering excellent customer service.

If you're an experienced planner who can keep engineers moving and customers informed, we'd love to hear from you.

Join a well-established, family-run business where you'll become an integral part of a friendly and supportive team.

This is a full-time, office-based role working Monday to Friday, 7:30am - 4:30pm.

The Role As Service Planner, you'll be responsible for coordinating the daily workload of a team of field-based engineers, ensuring maintenance visits, repairs and emergency breakdowns are scheduled efficiently.

You'll be the key link between customers, engineers and internal departments, helping to keep operations running smoothly.

Key Responsibilities Plan and schedule maintenance, repair and breakdown work for field engineers.

Liaise with customers to arrange appointments and provide updates.

Coordinate with internal departments to ensure materials and equipment are available before work begins.

Maintain accurate job records within the scheduling system.

Provide engineers with all relevant job information before attending site.

Monitor engineer workloads and adjust schedules to accommodate urgent call-outs.

Communicate regularly with engineers, customers and colleagues to ensure a high level of service.

Support the team in achieving service and operational targets.

Follow company health and safety procedures.

Assist with other administrative and planning duties as required.

About You You'll already have experience in a planning or scheduling role, ideally supporting field-based engineers.

You'll have: Previous experience planning engineers' workloads.

Experience scheduling planned maintenance, reactive breakdowns and repairs.

Excellent organisational skills with the ability to prioritise a busy workload.

Strong communication skills and confidence speaking with customers and engineers.

Good attention to detail and accurate data entry skills.

The ability to remain calm and adaptable when priorities change.

Experience using planning, scheduling or job management systems.

A proactive, reliable and team-focused approach.

What's on Offer Salary of £30,000 - £35,000, depending on experience.

Free onsite parking. 23 days holiday, increasing with length of service.

Pension scheme.

Annual salary review.

Employee referral bonus scheme.

Employee Ownership Trust with eligibility for profit share after 12 months.

The opportunity to join a successful, established family-run business with a supportive team environment.

If you're an organised Service Planner who enjoys coordinating engineers and keeping operations running efficiently, we'd love to hear from you.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.

By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

Work

Service Planner employer: Jo Holdsworth Recruitment Ltd.

Join a dynamic and growing manufacturing company in Leeds as an HR Manager, where you will have the autonomy to shape the HR function and make a real impact. With a supportive work culture that values hands-on involvement and strategic thinking, you'll enjoy opportunities for professional growth and the potential to lead your own HR team in the future. The role offers competitive salary and the chance to work across multiple locations, ensuring a diverse and engaging work experience.

Jo Holdsworth Recruitment Ltd.

Contact Details:

Jo Holdsworth Recruitment Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Planner

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Jo Holdsworth Recruitment Ltd. and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Jo Holdsworth Recruitment Ltd.!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Jo Holdsworth Recruitment Ltd. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Service Planner

Communication Skills
Time Management
Professionalism
Problem-Solving Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Jo Holdsworth Recruitment Ltd.:This is your chance to really connect with the team at Jo Holdsworth Recruitment Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Jo Holdsworth Recruitment Ltd..

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Jo Holdsworth Recruitment Ltd. that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Jo Holdsworth Recruitment Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!