At a Glance
- Tasks: Welcome visitors, manage bookings, and keep the reception area immaculate.
- Company: Join a high-end workplace with a supportive team culture.
- Benefits: Enjoy a varied role with plenty of interaction and opportunities to shine.
- Other info: Dynamic environment where every day brings something new.
- Why this job: Be the friendly face that creates exceptional first impressions every day.
- Qualifications: Experience in front-of-house roles and a commitment to 5-star service.
The predicted salary is between 30000 - 42000 £ per year.
Are you used to delivering the kind of service that feels truly 5-star? Whether your background is in a hotel, corporate reception, or another premium front-of-house environment, we’re looking for an experienced Receptionist who knows how to create exceptional first impressions and keep operations running smoothly. This role is perfect for someone who is confident and thrives in a people-focused setting. You’ll be the friendly, reliable face that visitors, clients, and team members trust from the moment they walk through the door.
What You’ll Be Doing
- Welcome all visitors with warmth, professionalism, and confidence.
- Oversee sign-in procedures and alert hosts as soon as their guests arrive.
- Keep the reception area immaculate at all times.
- Respond to calls and emails promptly and professionally.
- Manage internal bookings and assist with external meeting room enquiries.
- Coordinate catering orders and communicate with internal teams.
- Ensure all catering and meeting charges are recorded accurately for invoicing.
- Sort and distribute incoming mail, including virtual office items.
- Investigate unknown recipients and manage returned post.
- Frank outgoing items, log postage charges, and monitor supplies.
- Support visitor parking registration and submit fine disputes when appropriate.
- Assist with printing, scanning, and photocopying jobs and record related charges.
- Order stationery, refreshments, and other supplies.
What You’ll Bring
- Front-of-house experience from a hotel, corporate reception, or similar high-end environment.
- Proven experience working on a reception desk.
- A genuine commitment to delivering 5-star service.
- Strong organisational skills and the ability to multitask with ease.
- Confidence using digital systems and CRM tools.
- Discreet, reliable, and proactive in anticipating needs.
Why You’ll Love This Role
- A beautifully presented, professional, high-end workplace.
- Supportive team culture that values initiative and professionalism.
- A varied role with plenty of interaction and opportunities to shine.
- Every day brings something new.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals. If you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.
Reception Administrator in Leicester employer: Jo Holdsworth Recruitment Ltd.
As a Reception Administrator at our prestigious establishment, you will be part of a vibrant team that prioritises exceptional service and professionalism. Our supportive work culture fosters personal growth and offers a dynamic environment where every day presents new opportunities to excel. Located in a beautifully presented workplace, we value initiative and provide a platform for you to shine in your role, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Jo Holdsworth Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Administrator in Leicester
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a Reception Administrator, first impressions are key. A warm, confident welcome can set the tone for the entire interaction, so rehearse how you'll present yourself.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the company culture. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your appreciation and keeps you on their radar as they make their decision.
We think you need these skills to ace Reception Administrator in Leicester
Some tips for your application 🫡
Show Off Your Front-of-House Experience:Make sure to highlight your previous roles in front-of-house settings, like hotels or corporate receptions. We want to see how your experience aligns with delivering that 5-star service we value!
Be Personable and Professional:Your written application should reflect your friendly and professional nature. Use a warm tone while maintaining professionalism to give us a taste of how you’ll welcome our visitors.
Detail Your Organisational Skills:We love candidates who can multitask! Share examples of how you've managed various tasks simultaneously in past roles. This will show us you're ready for the varied responsibilities of the Reception Administrator position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Know Your 5-Star Service
Before the interview, think about what 5-star service means to you. Prepare examples from your past experiences where you went above and beyond for clients or guests. This will show that you understand the importance of exceptional service in a front-of-house role.
✨Master the Art of First Impressions
Practice your greeting and body language. A warm smile and confident posture can set the tone for the entire interview. Remember, you're showcasing how you'd welcome visitors, so make sure your first impression is as polished as it would be in the role.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing a list of questions about the role and the company. This shows that you're proactive and genuinely interested in how you can contribute to their team. Plus, it gives you a chance to assess if the company is the right fit for you.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital systems and CRM tools, brush up on any relevant software you might encounter. If you have experience with similar tools, be ready to discuss how you've used them effectively in previous roles.
