At a Glance
- Tasks: Manage international client accounts and coordinate projects in a fast-paced environment.
- Company: Leading global legal services firm with a focus on client relationships.
- Benefits: Up to £30,000 salary, hybrid working, private medical insurance, and 26 days holiday.
- Other info: Excellent training and career progression opportunities in modern offices near Leeds Train Station.
- Why this job: Join a globally recognised organisation and make a real impact in client services.
- Qualifications: Strong communication, organisational skills, and experience in client services or project coordination.
The predicted salary is between 30000 - 36000 £ per year.
Our client, a leading global legal services firm, is looking for an Account Client Executive to join their growing Leeds team.
This is a fantastic opportunity for someone with experience in client services, account management, commercial administration or project coordination who enjoys building relationships, solving problems and working in a fast-paced environment.
The Role
You'll support a portfolio of international clients, acting as the key link between clients, internal teams and stakeholders to ensure matters are delivered efficiently.
Key responsibilities include
- Managing international client accounts and stakeholder relationships.
- Coordinating projects and ensuring deadlines are met.
- Producing reports and analysing data.
- Managing billing and resolving client queries.
- Identifying process improvements and delivering exceptional client service.
About You
You'll have
- Excellent communication and relationship-building skills.
- Strong organisational and analytical abilities.
- High attention to detail.
- Strong Excel skills.
- Experience managing multiple priorities in a busy environment.
What's in it for you?
- Hybrid working
- Private medical insurance
- 26 days holiday + additional firm holiday
- Matched pension & life assurance
- Employee Assistance Programme
- Flexible benefits including Gym Flex, Cycle to Work & buy/sell holiday
- Excellent training and career progression
- Modern LS10 offices, just a
- 5-minute walk from Leeds Train Station
If you're looking for a varied, client-focused role with a globally recognised organisation, we'd love to hear from you.
INDMAN
Please note that due to the volume of applications received, we are unable to provide individual feedback.
If you have not heard back within 5 days, please assume your application has been unsuccessful.
By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method provided.
Client Services Executive in Leeds employer: Jo Holdsworth Recruitment Ltd.
Join a dynamic and growing manufacturing company in Leeds as an HR Manager, where you will have the autonomy to shape the HR function and make a real impact. With a supportive work culture that values hands-on involvement and strategic thinking, you'll enjoy opportunities for professional growth and the potential to lead your own HR team in the future. The role offers competitive salary and the chance to work across multiple locations, ensuring a diverse and engaging work experience.
Contact Details:
Jo Holdsworth Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive in Leeds
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Jo Holdsworth Recruitment Ltd.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Jo Holdsworth Recruitment Ltd. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Services Executive in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Jo Holdsworth Recruitment Ltd.:Your cover letter is your chance to shine! Tell us why you want to work at Jo Holdsworth Recruitment Ltd. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Jo Holdsworth Recruitment Ltd.!
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
