At a Glance
- Tasks: Welcome visitors, manage bookings, and keep the reception area immaculate.
- Company: Join a high-end workplace with a supportive team culture.
- Benefits: Enjoy a varied role with plenty of interaction and opportunities to shine.
- Other info: Dynamic environment where no two days are the same.
- Why this job: Be the friendly face that creates exceptional first impressions every day.
- Qualifications: Experience in front-of-house roles and a commitment to 5-star service.
The predicted salary is between 30000 - 42000 £ per year.
Are you used to delivering the kind of service that feels truly 5-star? Whether your background is in a hotel, corporate reception, or another premium front-of-house environment, we’re looking for an experienced Receptionist who knows how to create exceptional first impressions and keep operations running smoothly. This role is perfect for someone who is confident and thrives in a people-focused setting. You’ll be the friendly, reliable face that visitors, clients, and team members trust from the moment they walk through the door.
What You’ll Be Doing
- Welcome all visitors with warmth, professionalism, and confidence.
- Oversee sign-in procedures and alert hosts as soon as their guests arrive.
- Keep the reception area immaculate at all times.
- Respond to calls and emails promptly and professionally.
- Manage internal bookings and assist with external meeting room enquiries.
- Coordinate catering orders and communicate with internal teams.
- Ensure all catering and meeting charges are recorded accurately for invoicing.
- Sort and distribute incoming mail, including virtual office items.
- Investigate unknown recipients and manage returned post.
- Frank outgoing items, log postage charges, and monitor supplies.
- Support visitor parking registration and submit fine disputes when appropriate.
- Assist with printing, scanning, and photocopying jobs and record related charges.
- Order stationery, refreshments, and other supplies.
What You’ll Bring
- Front-of-house experience from a hotel, corporate reception, or similar high-end environment.
- Proven experience working on a reception desk.
- A genuine commitment to delivering 5-star service.
- Strong organisational skills and the ability to multitask with ease.
- Confidence using digital systems and CRM tools.
- Discreet, reliable, and proactive in anticipating needs.
Why You’ll Love This Role
- A beautifully presented, professional, high-end workplace.
- Supportive team culture that values initiative and professionalism.
- A varied role with plenty of interaction and opportunities to shine.
- Every day brings something new.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals. If you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.
Job Types: Full-time, Permanent
Work Location: In person
Reception Administrator in Kingston upon Hull employer: Jo Holdsworth Recruitment Ltd.
As a Reception Administrator at our prestigious establishment, you will be part of a dynamic team that prides itself on delivering exceptional service in a beautifully presented environment. We foster a supportive culture that encourages initiative and professionalism, offering you the chance to shine in a varied role with ample opportunities for personal and professional growth. Join us to make meaningful connections and create lasting impressions every day.
Contact Details:
Jo Holdsworth Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Administrator in Kingston upon Hull
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Jo Holdsworth Recruitment Ltd.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Jo Holdsworth Recruitment Ltd. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Reception Administrator in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Jo Holdsworth Recruitment Ltd.:Your cover letter is your chance to shine! Tell us why you want to work at Jo Holdsworth Recruitment Ltd. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Jo Holdsworth Recruitment Ltd.!
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
