At a Glance
- Tasks: Welcome clients, manage reception, and provide administrative support in a professional environment.
- Company: Established professional services organisation in central Edinburgh.
- Benefits: Competitive pay, valuable experience, and a chance to enhance your customer service skills.
- Other info: Temporary role for 2.5 months with potential for growth in a dynamic office.
- Why this job: Be the friendly face of the company and make a lasting impression on clients.
- Qualifications: Previous reception or customer-facing experience and strong communication skills.
The predicted salary is between 13.45 - 13.45 £ per hour.
We are currently recruiting for a professional and customer-focused Front of House & Reception Administrator to join a well-established professional services organisation based in central Edinburgh on a temporary basis for 2.5 months.
This is an excellent opportunity for someone who enjoys working in a client-facing environment and takes pride in delivering an exceptional customer experience.
As the first point of contact for clients and visitors, you will play a key role in ensuring the smooth day-to-day running of reception while providing valuable administrative support to the wider team.
Key Responsibilities
- Welcome clients and visitors, creating a professional and friendly first impression.
- Manage the reception area, meeting rooms and switchboard.
- Prepare meeting rooms and assist with client hospitality.
- Handle incoming calls, emails, post and courier deliveries.
- Print, scan, copy and prepare documentation and meeting packs.
- Support data entry, record management and general administrative tasks.
- Assist with facilities coordination, including stationery and office supplies.
- Maintain visitor sign-in procedures and support health and safety processes.
- Liaise with contractors and support the upkeep of the office environment.
What We're Looking For
- Previous experience in a reception, front of house or customer-facing administrative role.
- Excellent communication and interpersonal skills.
- Strong organisational skills with excellent attention to detail.
- Confident using Microsoft Office, particularly Outlook, Teams and Excel.
- A proactive and professional approach with the ability to multitask.
- Experience within a professional services environment would be advantageous but is not essential.
- Location - Edinburgh Centre
- If you're available immediately and are looking for your next temporary opportunity in a professional office environment, we'd love to hear from you.
Apply today with your up-to-date CV.
Please note that due to the volume of applications received, we are unable to provide individual feedback.
If you have not heard back within 5 days, please assume your application has been unsuccessful.
By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method provided.
Receptionist in Dunfermline employer: Jo Holdsworth Recruitment Ltd.
Join a dynamic and growing manufacturing company in Leeds as an HR Manager, where you will have the autonomy to shape the HR function and make a real impact. With a supportive work culture that values hands-on involvement and strategic thinking, you'll enjoy opportunities for professional growth and the potential to lead your own HR team in the future. The role offers competitive salary and the chance to work across multiple locations, ensuring a diverse and engaging work experience.
Contact Details:
Jo Holdsworth Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Dunfermline
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Jo Holdsworth Recruitment Ltd..
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Jo Holdsworth Recruitment Ltd.. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist in Dunfermline
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Jo Holdsworth Recruitment Ltd..
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Jo Holdsworth Recruitment Ltd.'s industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Jo Holdsworth Recruitment Ltd. offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
