At a Glance
- Tasks: Deliver outstanding customer service and support sales processes for clients in the EMEA region.
- Company: Dynamic firm based in Bradford with a focus on customer satisfaction.
- Benefits: Competitive salary, remote work options, free parking, and travel opportunities.
- Other info: Flexible working arrangements with excellent career growth potential.
- Why this job: Join a vibrant team and make a real difference in customer experiences.
- Qualifications: Proficient in Dutch and French, with strong communication and organisational skills.
The predicted salary is between 30000 - 35000 € per year.
This is a permanent opportunity for an enthusiastic Customer Service Representative to join a busy firm based in Bradford. You will have your own portfolio of clients from the EMEA region, so proficient Dutch and French language skills (both written and spoken) are essential for this position. The client is happy to consider this role as remote, with travel to the Bradford office once a month and Belgium twice a year (fully expensed).
The role will focus on delivering outstanding customer service and high-quality sales support to customers. You will support the Customer Service Team Leader with day-to-day operations, ensuring orders, deliveries, and administrative processes run smoothly and efficiently.
Duties Include:
- Managing the complete order-to-shipment process
- Daily communication with customers and different departments within the business
- Monitoring and resolving delivery issues promptly
- Processing customer pricing approval requests and following up with relevant departments
- Setting up and maintaining accurate customer account records
- Assisting with invoicing and resolving related queries
- Managing stock and delivery schedules
- Following all internal procedures and audit requirements
Experience, skill set and/or qualifications required:
- Dutch and French language skills both written and spoken
- High level of written and verbal communication
- Strong working knowledge of Microsoft Office
- SAP knowledge and experience (highly desirable)
- Previous experience in a customer service or administrative environment (essential)
- Background in the automotive or related industry (advantageous)
- Strong attention to detail and organisational skills
Hours: 39 hours per week
Start Date: January 2026
Salary: £30,000 - £35,000 depending on experience (can be flexible for the right candidate)
Work Location: BD7 (can offer remote working for the right candidate with a commute to the office once a month)
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals. If you have not heard back within 5 days, please assume that you have not been successful for the role you have applied for.
By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.
Job Types: Full-time, Permanent
Benefits:
- Free parking
- On-site parking
- Work from home
Customer Service Representative in Bradford employer: Jo Holdsworth Recruitment Ltd.
Join a dynamic team as a Customer Service Representative in Bradford, where we prioritise employee well-being and professional growth. Enjoy the flexibility of remote work options, competitive salary, and a supportive work culture that values your contributions. With opportunities for travel and a focus on delivering exceptional service, this role offers a rewarding career path in a thriving environment.
Contact Detail:
Jo Holdsworth Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Representative role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. Make sure you can showcase your language skills in Dutch and French, as well as your experience with Microsoft Office and SAP. Confidence is key!
✨Tip Number 3
Tailor your approach! When you find a job that excites you, think about how your skills match the requirements. Highlight your relevant experience and be ready to discuss how you can deliver outstanding customer service and support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Customer Service Representative in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Representative role. Highlight your Dutch and French language skills, as well as any relevant experience in customer service or administration. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves daily communication with clients and various departments, it's crucial to demonstrate your strong written and verbal communication skills. Use clear and concise language in your application to showcase your ability to convey information effectively.
Highlight Relevant Experience:If you've worked in a customer service or administrative role before, make sure to mention it! We love candidates who have a background in these areas, especially if they relate to the automotive industry. Share specific examples of how you've excelled in similar positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and get back to you as soon as possible. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Brush Up on Your Language Skills
Since this role requires proficient Dutch and French, make sure you practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or even role-playing customer interactions.
✨Know the Company Inside Out
Research the firm thoroughly before your interview. Understand their products, services, and customer base, especially in the EMEA region. This will help you tailor your answers and show that you're genuinely interested in the company and its mission.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past roles where you delivered outstanding customer service. Highlight situations where you resolved issues or improved processes, as this will demonstrate your ability to handle the responsibilities of the role effectively.
✨Familiarise Yourself with Relevant Tools
If you have experience with Microsoft Office and SAP, be prepared to discuss how you've used these tools in your previous roles. If you're not familiar with SAP, consider doing a bit of research or a quick tutorial to understand its basic functions, as it’s highly desirable for this position.
