At a Glance
- Tasks: Guide patients through their treatment options and manage enquiries with a consultative approach.
- Company: Join a leading international healthcare provider with a supportive team culture.
- Benefits: Competitive salary, flexible hours, monthly commission, and rewarding career opportunities.
- Other info: Enjoy flexible shifts and the chance to work remotely on weekends.
- Why this job: Make a real difference in people's lives while building your sales career.
- Qualifications: Degree educated with office-based sales experience; healthcare background is a plus.
The predicted salary is between 28000 - 30000 £ per year.
Are you a graduate with consultative sales experience looking to build a career within an international healthcare organisation? We're recruiting on behalf of a leading private healthcare provider seeking a Patient Sales Advisor to join their growing Leeds-based team. This is a fantastic opportunity for someone who enjoys building relationships, delivering an exceptional customer experience and helping people make informed decisions.
We're particularly interested in candidates with office-based sales experience, ideally within healthcare, medical, dental or professional services, although this is not essential.
The RoleAs the first point of contact for prospective patients, you'll guide individuals through their treatment options, providing a professional, supportive and consultative experience from initial enquiry through to booking.
Responsibilities include:- Managing inbound enquiries from prospective patients
- Conducting telephone consultations to understand individual needs
- Building rapport and guiding patients through treatment options
- Preparing quotations and following up opportunities
- Managing the patient journey from enquiry through to appointment booking
- Working towards individual and team sales targets
- Using CRM systems and modern technology to enhance the customer experience
- Degree educated (essential)
- Previous office-based sales experience in business development, account management, customer success or a consultative sales role
- Experience within healthcare, medical, dental or professional services would be advantageous but is not essential
- Excellent communication and relationship-building skills
- Commercially minded with a compassionate, consultative approach
- Organised, resilient and target-driven
- Confident using CRM systems and modern technology
Salary £28,000 - £30,000 DOE (flexible for the right candidate) plus monthly commission
Hours: Flexible Monday to Friday shifts, typically 8:00am-4:00pm, 9:00am-5:00pm or 10:00am-6:00pm. Approximately one in three Saturday mornings are worked remotely from home, with time off in lieu provided.
This is an excellent opportunity to join a growing international healthcare organisation where you can combine your sales ability with a genuinely rewarding career helping people whilst achieving excellent earning potential.
Please note that due to the volume of applications received, we are unable to provide individual feedback. If you have not heard back within 5 days, please assume your application has been unsuccessful. By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method provided.
Customer Sales Specialist in Bradford employer: Jo Holdsworth Recruitment Ltd.
Join a dynamic and growing manufacturing company in Leeds as an HR Manager, where you will have the autonomy to shape the HR function and make a real impact. With a supportive work culture that values hands-on involvement and strategic thinking, you'll enjoy opportunities for professional growth and the potential to lead your own HR team in the future. The role offers competitive salary and the chance to work across multiple locations, ensuring a diverse and engaging work experience.
Contact Details:
Jo Holdsworth Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Specialist in Bradford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Jo Holdsworth Recruitment Ltd.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Jo Holdsworth Recruitment Ltd. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Sales Specialist in Bradford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Jo Holdsworth Recruitment Ltd.:Your cover letter is your chance to shine! Tell us why you want to work at Jo Holdsworth Recruitment Ltd. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Jo Holdsworth Recruitment Ltd.!
How to prepare for a job interview at Jo Holdsworth Recruitment Ltd.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
