At a Glance
- Tasks: Lead international account strategies and build long-term partnerships with healthcare systems.
- Company: Global leader in medical devices with a focus on strategic solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for international travel.
- Other info: Join a dynamic team with excellent career growth and development opportunities.
- Why this job: Make a real impact in healthcare by driving strategic partnerships across multiple countries.
- Qualifications: Experience in account management and strong negotiation skills required.
The predicted salary is between 80000 - 100000 £ per year.
Hybrid position located in Switzerland, Italy or the UK. Location EMEA – home office based. Up to 50% international travel required.
Job Summary
The International Account Director is responsible for the development, ownership, and execution of international account strategies for selected large, multicountry hospital groups and healthcare systems. The role carries full international accountability for approximately EUR 100 M in strategic customer business, with clear ownership for growth, retention, and long‑term value creation across geographies. Acting as the single international point of accountability, the role ensures a coherent partnership strategy, governance model, and commercial approach across countries, while orchestrating execution through country organizations and cross‑functional teams. A central focus is to build long‑term, value‑based partnerships, lead complex, multiyear international negotiations, and position the company as a strategic partner aligned with customers’ long‑term objectives rather than a transactional supplier. In addition, the role is instrumental in building and nurturing a community of Key Account Managers across the region, connecting peers, sharing best practices, and creating consistent ways of working. As a role model and capability lead for Key Account Management, the International Account Director helps develop KAM ‘muscles’ in countries through coaching, guidance, and tool/standard adoption, strengthening local execution while elevating strategic account excellence across EMEA.
Key Responsibilities
- International Account Strategy & Ownership
- Own and execute international account strategies aligned with regional and franchise priorities.
- Full responsibility for ~EUR 100 M in international strategic accounts, ensuring sustainable growth and customer retention.
- Translate customer system strategies into clear, actionable international account plans.
- Strategic Customer & Relationship Management
- Act as the primary international interface for assigned strategic customers.
- Build and maintain trusted C‑suite and senior executive relationships at international and regional level.
- Develop deep understanding of customer priorities, procurement dynamics, and system‑level challenges.
- International Negotiations & Agreements
- Lead complex international negotiations, including multiyear framework, category, or whole‑business agreements.
- Ensure alignment between international agreements and local market implementation.
- Cross‑Functional & Cross‑Country Leadership
- Lead virtual, cross‑country account teams without formal authority.
- Align country leadership and functions around shared priorities, milestones, and execution.
- Build and lead an EMEA Key Account Manager community to accelerate best‑practice sharing, peer learning, and consistent strategic account ways of working.
- Act as a role model and capability builder for Key Account Management in countries—coaching teams, supporting talent development, and driving adoption of tools, governance, and international account planning standards.
Success Profile
- Recognized by customers as a trusted strategic partner.
- Demonstrates clear ownership of large‑scale international business (~EUR 300 M).
- Delivers international agreements that are adopted locally.
- Mobilizes diverse stakeholders to execute consistently across countries.
- Builds and sustains an active commercial / sales leadership community (sharing best practices, peer learning, common standards).
- Acts as a role model and capability builder for strategic selling and account leadership—coaching teams in countries (e.g., Key Account Managers and/or Sales Managers) and strengthening account planning, governance, and execution discipline.
- Leads through influence and credibility, aligning senior stakeholders and country leadership without formal authority.
- Creates scalable ways of working (templates, playbooks, governance, cadence) that improve consistency and speed of execution across markets.
- Negotiates with a value‑based, long‑term mindset, balancing customer outcomes, compliance, and profitable growth for the company.
- Communicates with executive‑level clarity—able to synthesize complexity into crisp narratives, decisions, and actions.
Preferred Skills
- Account Management
- Alliance Formation
- Business Alignment
- Commercial Awareness
- Customer Centricity
- Customer Experience Management
- Goal‑Oriented
- Interpersonal Influence
- Medical Technology
- Personalized Services
- Revenue Management
- Sales Prospecting
- Solutions Selling
- Stakeholder Engagement
- Sustainable Procurement
- Tactical Planning
- Technical Credibility
- Vendor Selection
International Key Accounts Lead in Leeds employer: Jnjmedtech
As an International Key Accounts Lead at DePuy Synthes, you will join a dynamic and innovative team dedicated to transforming healthcare through strategic partnerships. With a hybrid work model based in Switzerland, Italy, or the UK, you will enjoy a flexible work environment that promotes collaboration and personal growth. The company fosters a culture of excellence, providing ample opportunities for professional development and the chance to lead impactful international negotiations, all while being part of a supportive community focused on shared success.
StudySmarter Expert Advice🤫
We think this is how you could land International Key Accounts Lead in Leeds
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Jnjmedtech.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Jnjmedtech.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Jnjmedtech, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace International Key Accounts Lead in Leeds
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Jnjmedtech.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Jnjmedtech.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Jnjmedtech. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Jnjmedtech. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Jnjmedtech
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Jnjmedtech’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
