At a Glance
- Tasks: Lead a Transitional Home, ensuring high-quality care for young people with complex needs.
- Company: Universal Care Group, a growing private healthcare provider in the Midlands.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team dedicated to nurturing and empowering young individuals.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in managing services for young people with complex emotional and behavioural needs.
The predicted salary is between 35000 - 45000 £ per year.
About the Role
We are looking for an experienced, resilient, and passionate Registered Manager to lead our Transitional Home based in Walsall.
This is an exciting opportunity to shape and develop a high-quality service that delivers outstanding outcomes for young people with complex emotional, behavioural, developmental, and mental health needs.
We are seeking a leader with proven experience of managing services that support young people who present with complex risks and behaviours.
The successful candidate will have a strong therapeutic and trauma-informed approach, be able to lead staff through challenging situations, and create a safe, nurturing, and structured environment where young people can thrive.
Who We Are
Universal Care Group is an established and growing private healthcare provider specialising in delivering high-quality support and care to children, young people, and young adults across the Midlands.
We currently operate 28 services across the group, including CQC-regulated Transitional Services supporting young people aged 16–24 and Ofsted-registered Residential Children's Homes supporting children and young people aged 7–17.
- What You'll Be Doing
- Leading the day-to-day management of the home, ensuring full compliance with CQC regulations, legislation, and company policies.
- Creating and maintaining a safe, nurturing, therapeutic, and person-centred environment that promotes independence, wellbeing, and positive outcomes.
- Leading, mentoring, and developing a skilled staff team through effective supervision, coaching, and continuous professional development.
- Developing, implementing, and reviewing individualised care and support plans that meet each young person's needs and aspirations.
- Building effective partnerships with families, local authorities, healthcare professionals, education providers, and multidisciplinary teams.
- Maintaining high standards of safeguarding, quality assurance, governance, and risk management across the service.
- Supporting young people's education, employment, health, emotional wellbeing, and preparation for adulthood.
- Promoting meaningful activities, life skills, community engagement, and positive experiences that enhance independence and confidence.
- Complex Needs & Risk Management
The young people supported within this home present with a range of complex neurodevelopmental, emotional, behavioural, and mental health needs.
The Registered Manager will have demonstrable experience leading services that support young people with presentations including:
- Autism Spectrum Disorder (ASD), including diagnosed and emerging presentations.
- Emotional dysregulation and attachment-related difficulties.
- Depressive disorders and complex mental health needs.
- Self-harming behaviours and suicide or overdose risk.
- Complex trauma and adverse childhood experiences.
What We're Looking For
Essential
- Level 5 Diploma in Leadership & Management (or willingness to complete within required timescales where applicable).
- Previous experience as a Registered Manager, Deputy Manager, or experienced Service Manager within a complex children's residential, transitional, or supported living service.
- Demonstrable experience supporting young people with complex emotional, behavioural, developmental, and mental health needs.
- Proven experience managing services supporting young people who present with high-risk behaviours, including self-harm, aggression, emotional dysregulation, safeguarding concerns, and complex risk management.
- Strong understanding of Positive Behaviour Support, trauma-informed care, safeguarding, and therapeutic approaches.
- Knowledge of Do LS, Mental Capacity Act, Court of Protection processes, restrictive practices, and associated legislation.
- Excellent leadership, communication, organisational, and decision-making skills.
- Ability to develop resilient, high-performing teams capable of supporting young people with complex presentations.
If you are an experienced and inspirational leader with the skills, resilience, and passion to lead a service supporting young people with complex needs and high levels of risk, we would love to hear from you
CQC Registered Manager in Walsall employer: JNHG
Join us as a Registered Service Manager in Walsall, where you will have the unique opportunity to shape a brand-new Supported Accommodation service for young people aged 16-18. Our organisation is dedicated to empowering young individuals, and we offer a supportive work culture with strong leadership, professional development opportunities, and the chance to make a meaningful impact from day one. With hands-on guidance throughout the registration process and beyond, you will be part of a passionate team committed to creating a high-quality service that fosters independence and resilience in young people.
StudySmarter Expert Advice🤫
We think this is how you could land CQC Registered Manager in Walsall
✨Dive into Local Community Groups
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We think you need these skills to ace CQC Registered Manager in Walsall
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to JNHG:Before hitting send, make sure to tailor your application specifically to JNHG! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at JNHG
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
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In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
