At a Glance
- Tasks: Lead and manage a new supported accommodation service for young people aged 16-18.
- Company: Join a growing organisation dedicated to empowering youth and making a difference.
- Benefits: Hands-on support, strong leadership, and the chance to shape a brand-new service.
- Other info: Exciting opportunity to create a high-quality service from the ground up.
- Why this job: Make a real impact on young lives while building a team around your vision.
- Qualifications: Level 5 Diploma in Leadership and Management and experience with vulnerable young people.
We are seeking a dedicated, ambitious, and compassionate Registered Supported Accommodation Manager for our beautifully furnished brand-new Supported Accommodation service for young people aged 16–18 based in Walsall.
This is a rare and exciting opportunity to be at the very start of something special.
As the founding Registered Manager, you will have the chance to shape the culture, values, and success of a completely new service before it opens its doors.
If you are looking for a role where you can truly make your mark, build a team around your vision, and create an outstanding service from day one, this opportunity offers exactly that.
As part of a successful and growing organisation, you will not be doing this alone.
We have a highly present and visible Responsible Individual who is committed to providing hands-on support throughout the registration process, opening phase, and beyond.
You will benefit from strong leadership, guidance, and operational support while maintaining the autonomy to establish a service that reflects your passion and expertise.
This is more than a management role, it's an opportunity to create a high-quality service that empowers young people aged 16–18 to develop the confidence, resilience, and independent living skills they need to thrive as they transition into adulthood, while playing a key role in the continued growth and success of our organisation.
Responsibilities
- Manage the day-to-day operations of the supported accommodation service, ensuring compliance with the Supported Accommodation (England) Regulations 2023 and the Supported Accommodation Quality Standards.
- Lead quality assurance and continuous improvement processes, including internal audits, action plans, quality monitoring, and preparation for Ofsted inspections.
- Ensure the service consistently meets the four Supported Accommodation Quality Standards
- Monitor safeguarding concerns, incidents, complaints, compliments, key performance indicators, and outcomes for young people.
- Develop and oversee person-centred support plans that promote independence, emotional wellbeing, education, employment, training, life skills, and successful transitions into adulthood.
- Ensure young people are supported to develop practical independent living skills including budgeting, cooking, tenancy readiness, health management, education, employment, and positive relationships.
- Manage staff recruitment, induction, supervision, appraisal, performance, and professional development in line with safer recruitment practices and organisational policy.
- Ensure staffing levels, mandatory training, and evidence-informed practice support high-quality support delivery.
- Maintain effective communication with local authorities, social workers, personal advisers, families (where appropriate), education providers, healthcare professionals, and partner agencies to promote positive outcomes.
- Monitor and review young people's progress, adapting support plans to reflect changing needs and aspirations.
- Ensure safeguarding procedures are fully implemented and promote a safe, supportive, and empowering environment for all young people.
- Maintain accurate records, reports, and administrative systems in accordance with regulatory requirements.
- Represent the service professionally in multi-agency meetings, commissioning meetings, placement reviews, and Ofsted inspections, building strong relationships with local authorities and commissioning partners while upholding organisational values and professional standards.
Essential Requirements
- Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for the registration of a Supported Accommodation Manager.
- Minimum of 1 year's management experience within supported accommodation, residential childcare, leaving care, housing support, or a similar regulated setting.
- Minimum of 2 years' experience working with vulnerable young people aged 16–18 or within children's social care, supported accommodation, residential care, leaving care, or semi-independent services.
- Strong knowledge of the Supported Accommodation (England) Regulations 2023, Supported Accommodation Quality Standards, and safeguarding legislation.
- Sound understanding of adolescent development, trauma-informed practice, contextual safeguarding, and supporting young people to develop independence.
- Excellent leadership skills with the ability to inspire, motivate, and develop a high-performing team.
- Exceptional communication skills, both verbal and written.
- Commitment to continuous professional development and reflective practice.
- A thorough understanding of safeguarding legislation, risk management, and partnership working.
- Full UK driving licence (desirable).
We welcome applications from individuals who are passionate about making a positive impact on the lives of young people preparing for adulthood and who are excited by the opportunity to build, lead, and develop a brand-new supported accommodation service from the ground up
Locations
Registered Service Manager in Rushall, Walsall employer: JNHG
Join us as a Registered Service Manager in Walsall, where you will have the unique opportunity to shape a brand-new Supported Accommodation service for young people aged 16-18. Our organisation is dedicated to empowering young individuals, and we offer a supportive work culture with strong leadership, professional development opportunities, and the chance to make a meaningful impact from day one. With hands-on guidance throughout the registration process and beyond, you will be part of a passionate team committed to creating a high-quality service that fosters independence and resilience in young people.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager in Rushall, Walsall
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by JNHG.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like JNHG.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at JNHG.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at JNHG. Apply directly through us to stand out!
We think you need these skills to ace Registered Service Manager in Rushall, Walsall
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of JNHG. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Registered Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at JNHG
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of JNHG. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
