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- Tasks: Manage and optimise the CAFM system, implementing ServiceNow for efficient workplace service delivery.
- Company: Join a forward-thinking company in Liverpool with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Flexible work schedule with a vibrant team atmosphere and career advancement potential.
- Why this job: Be at the forefront of automation and data-driven decision-making in a dynamic environment.
- Qualifications: Experience with CAFM systems and strong data analysis skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
The CAFM Systems Administrator is a newly created position, and you will play a key role in the implementation of ServiceNow for Workplace Service Delivery (WSD). Overseeing the CAFM system, you'll help establish the recently rolled out ServiceNow WSD core offerings of space management, case management and visitor management and support the next stage of design and roll out, reports and dashboard creation, maintenance management alongside cost management activities. If you are interested in automation of processes, streamlining workflows, and the creation of reporting to provide data driven insights to inform strategic planning and resource allocation, this role will provide the opportunity to help drive these initiatives. You'll get the flexibility of hybrid working, with a requirement to work 3 days per week in the Liverpool office.
Responsibilities
- Data management: Ensure the accuracy and integrity of data within the CAFM system, developing and implementing reports and dashboards for data management.
- Stakeholder Management: Liaise with the workplace services team to coordinate any updates through additions, deletions, software updates or other changes as necessary or required to keep the data stored on it accurate and relevant. Present data findings and reports to stakeholders, facilitating informed decision-making across the firm.
- Product creation: Oversee all stages of product creation for ServiceNow Workplace Service Delivery, including design and development. Conduct final reviews to ensure quality and compliance before releasing the product to customers.
- Reporting and performance monitoring: Generate reports on key metrics such as space utilisation, asset performance, maintenance activities, and cost tracking.
- Strategic planning: Use data analytics to support strategic planning and resource allocation, providing actionable recommendations to improve efficiency and reduce costs.
What you'll need
- Proficiency with ServiceNow Workplace Service Delivery module or other CAFM/booking software systems (e.g. Concept FSI, Maximo, Condeco).
- The ability to analyse complex data sets, ensure accuracy and extract meaningful insights.
- Reporting expertise in creating detailed and visually appealing reports using various tools and software; experience in Service Now, Power BI or Tableau is preferred.
- Technical experience with data analytics tools and software, proven strong MS Office skills, particularly Excel which must include advanced functions & formulas, Power BI, Power Query, statistical data analysis, pivot tables, complex data manipulation, creation.
Interview process
2 stage interview process.
If this sounds like the next role for you then APPLY NOW.
CAFM Systems Administrator - Liverpool employer: JNC Recruitment Limited
Contact Detail:
JNC Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAFM Systems Administrator - Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that CAFM Systems Administrator role.
✨Tip Number 2
Prepare for those interviews! Research the company and the ServiceNow WSD offerings. We want you to be able to discuss how your skills in data management and reporting can make a real impact. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. We suggest focusing on your ability to analyse complex data sets and create visually appealing reports, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. We’re excited to see how you can contribute to our team and help drive those automation initiatives!
We think you need these skills to ace CAFM Systems Administrator - Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CAFM Systems Administrator role. Highlight your experience with ServiceNow and any relevant data management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can help us implement ServiceNow effectively. Keep it engaging and to the point.
Showcase Your Data Skills: Since this role involves a lot of data management and reporting, make sure to showcase your proficiency in tools like Power BI or Excel. We love seeing examples of how you've used these tools to drive insights in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at JNC Recruitment Limited
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems, especially ServiceNow. Be ready to discuss how you've used similar software in the past and how it can be applied to the role. This shows you're not just familiar with the tools but also understand their impact on workplace service delivery.
✨Data is Key
Since this role involves a lot of data management, prepare to talk about your experience with data analytics. Bring examples of reports or dashboards you've created before, and be ready to explain how you ensured data accuracy and integrity. This will demonstrate your analytical skills and attention to detail.
✨Stakeholder Engagement
Think about times when you've had to liaise with different teams or stakeholders. Prepare some anecdotes that highlight your communication skills and how you facilitated informed decision-making. This will show that you can effectively manage relationships and keep everyone on the same page.
✨Showcase Your Reporting Skills
Be prepared to discuss your reporting expertise, particularly with tools like Power BI or Tableau. If possible, bring along examples of visually appealing reports you've created. This will help illustrate your ability to present complex data in an understandable way, which is crucial for this role.