EUC Engineer – London – Onsite £45,000 - £53,000 per annum
We are currently working with a growing service provider in London that is looking to bring on an End User Support Engineer on a permanent basis.
The EUC Engineer will be supporting a combination of internal users and external clients, in a mixed environment including both Windows and Mac users.
This is an onsite role that requires 5 days a week in the office.
Responsibilities:
- Deliver excellent EUC support across incident requests
- Own end to end EUC support from start, user engagement to finish
- Maintain accurate ITSM tracking
- Own, support and maintain endpoint, meeting room and workplace technology readiness
- Provide high standards of support to senior executives
- Escalate unresolved issues to appropriate technical channels
Skills and experience required:
- Strong client and workplace technology support experience
- Excellent experience supporting Windows and macOS environments
- Supporting Endpoint hardware and workplace technology services
- Experience using ITSM tooling
- Experience supporting joiner, mover, leaver processes
- Experience with ITIL-aligned incident, request, and problem management practices
- Highly professional and able to work in a process led operating model
- Able to work with clear boundaries, documentation standards and escalation paths
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End User Support Specialist employer: JNC Recruitment Limited
Join a well-established professional services organisation in Grimsby, where innovation meets collaboration. As an IT Business Process Automation Developer, you'll thrive in a supportive work culture that prioritises employee growth and offers competitive salaries alongside opportunities for continuous learning. Enjoy the unique advantage of working in a dynamic environment dedicated to digital improvement and automation, making a meaningful impact on business processes.
