Credit Underwriter

Join to apply for the Credit Underwriter role at JN Bank UK

Join to apply for the Credit Underwriter role at JN Bank UK

City Bridge House, 57 Southwark Street, London, SE1 1RU

Place of Work:

London/remote working

We have a hybrid working arrangement, with work being undertaken both remotely and from our London office. This role is therefore reliant upon having superfast, reliable Broadband connectivity and being able to attend the London office.

Hours:

Rota that includes early starts, evening and weekends, totalling 35hrs a week.A great degree of flexibility is required for this post.We are happy to consider requests for unusual hours, subject to the request including some evenings and weekends.

Candidates are required in the office a minimum of two days per week, with the expectation likely to rise to three or more.

About us:

JN Bank UK Ltd launched in 2019, made history as the first UK bank with a Caribbean parent, Jamaica National, to receive a UK banking license. This remarkable achievement was celebrated across the Caribbean, UK government, and UK diaspora communities, as the bank took a bold step to bridge the gap left by UK banks withdrawing from correspondent banking in developing nations. The Minister of State for the Commonwealth, Lord Ahmad, praised the achievement and what it symbolised for the potential growth in trade between the UK and the Commonwealth and developing world.

With a rich heritage rooted in over 150 years of Jamaica National’s legacy, JN Bank UK offers a dynamic environment at the cutting edge of modern banking. Initially focused on savings and unsecured personal loans, the bank has transformed under new leadership since January 2023. Guided by a fresh energy and strategy, we’ve embraced sustainable, impactful growth with a focus on financing energy-efficient home improvements through retail financing at the point of sale and further strengthening and diversifying the portfolio by acquiring secured mortgages on a forward-flow basis.

This exciting transformation isn’t just about numbers—it’s about building a bank that truly makes a difference. We’re proud of our digital-first approach, with a branch in Brixton serving our loyal customer base. Now, we’re in full throttle backed by external investment and laser-focused on profitability by 2025. As we grow, we’re driven by the desire to create a bank that’s innovative, resilient, and customer-focused.

This is the perfect time to join JN Bank UK! We\’re looking for passionate, hands-on, forward-thinking individuals who want to make an impact in the financial world. This is your chance to be part of something game-changing. Whether you are passionate about tech, finance, or making a real impact, JN Bank UK is the place where your ideas will matter.

Let’s build a successful future of JN Bank UK together!

Role Overview:

This role is responsible for the thorough underwriting of retail loan and savings applications, ensuring all assessments are conducted within the company’s established procedures and risk appetite.

As an Underwriter, you will play a critical role in evaluating applications by utilising multiple data sources, including credit bureau reports and other supporting documentation, to make informed decisions on creditworthiness, financial stability, and affordability. You will need to apply sound judgment while adhering to regulatory guidelines and internal policies.

You will work closely with cross-functional teams, including risk management, product development, and customer service, to streamline processes, identify areas for improvement, and help shape credit policies to reflect market trends and company goals. Your input will be vital in enhancing operational efficiency and ensuring a consistent approach to risk management across the business.

The position requires a commitment to regular evening and weekend shifts to support business needs, with flexibility in how the workweek is structured.

In addition, there will be opportunities to contribute to strategic initiatives, such as refining underwriting criteria, adopting new technologies, and optimising the customer experience, ensuring that your role as a Credit Underwriter goes beyond daily tasks to shaping the future of the department.

Duties & Responsibilities:

§Review loan applications in alignment with credit policy, risk appetite, and underwriting procedures, ensuring compliance with consumer duty obligations.

§Review savings applications in alignment with the savings policy, risk appetite, and underwriting procedures, ensuring compliance with consumer duty obligations.

§Assess supporting documentation for applications, such as bank statements, proof of ID, income tax documents and payslips.

§Manage cases from application to completion including declines, ensuring all information is assessed properly.

§Conduct due diligence and ensure compliance with underwriting procedure, FCA guidelines, fraud and financial crime regulations.

§Utilise CIFAS for fraud detection – analyse and interpret fraud reports, escalating any concerns as necessary.

§Analyse credit and affordability reports to accurately assess borrower risk. Ensure accurate assessment of borrower creditworthiness in accordance with policies and procedures.

§Conduct AML searches, and review PEP and sanctions reports to ensure compliance with anti-money laundering regulations and escalate where required.

§Leverage software tools to support underwriting decisions and maintain high standards of due diligence in every application.

§Process applications within service standards and key performance indicators

§Communicate effectively with customers and retailers throughout the onboarding process.

§Engaging directly with customers via various channels to request information, discuss their applications or answer their queries, ensuring the consistent achievement of great customer outcomes. This includes providing telephony cover and ensuring that all calls are handled within service standards set.

§Identify opportunities and proactively make recommendations for continuous improvement

§Other requirements as required by management

Experience & Qualifications

This role will suit a credit underwriter who is comfortable working in a fast-paced environment.The role requires a candidate who has underwriting experience and has previously assessed credit or loan applications as part of their role. The candidate should be able to work under pressure, ensuring quality and speed of work is maintained.

Applicants should have:

§A minimum of 1 years’ experience in underwriting retail consumer lending (preferably in the unsecured / retail credit sector but secured will be considered)

§Experience of working in an FCA-regulated environment

§A highly customer-focused approach with a commitment to responsible lending

§High standards of written and spoken English

§Strong attention to detail

§Strong interpersonal skills to deal with all levels of seniority

§A collaborative approach to working with colleagues in other parts of the business

§Be willing to work weekends and evenings

To apply:

We are committed to creating a diverse and inclusive workforce. We believe it makes our company stronger. We celebrate the differences that all our colleagues bring to our business.

Please let us know if you require any adjustments to be made to the recruitment or interview process.

We regret that owing to the volume of applicants, we will not reply to you individually if you are not shortlisted for this vacancy.We thank you, in advance, for your application.

We are committed to creating a diverse and inclusive workforce. We believe it makes our company stronger. We celebrate the differences that all our colleagues bring to our business and respect and embrace differences in gender identity, race, ethnic origin, sexual expression and orientation, religion and faith, age, marital status, disability, neurodiversity, social background, education and way of thinking. We\’re a place where you can be you .

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don\’t let our person specification hold you back. Get in touch!

Please let us know if you require any adjustments to be made to the recruitment or interview process.

We understand that job adverts only say so much and you\’re likely to have a lot of questions. If you\’d like to know anything before applying such as more on the location, salary, our parental leave policy etc, please just let us know and we\’ll be happy to help.

We regret that owing to the volume of applicants, we will not reply to you individually if you are not shortlisted for this vacancy. We thank you, in advance, for your application.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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