At a Glance
- Tasks: Support advanced engineering operations in aviation security and industrial automation.
- Company: Join JMTechnical, a leader in innovative engineering solutions.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by ensuring equipment operates safely and efficiently.
- Qualifications: Strong engineering background and excellent communication skills required.
The predicted salary is between 32000 - 40000 £ per year.
The Field Service Engineer will play a critical role in supporting JMTechnical’s advanced engineering and manufacturing operations across aviation security systems, food processing machinery, and industrial automation.
This role combines hands‑on technical service delivery with proactive client engagement, ensuring JMTechnical equipment operates safely, reliably, and efficiently in the field.
You will work directly with customers, provide on‑site and remote support, and act as a key link between clients and JMTechnical’s internal engineering and manufacturing teams.
The position requires strong technical competence, clear communication skills, and a professional, client‑focused mindset.
Key Responsibilities
- Provide on‑site service, fault diagnosis, and repair of JMTechnical equipment
- Carry out preventative maintenance, inspections, and system health checks
- Diagnose electrical, mechanical, and control system faults in the field
- Support installation, commissioning, and system upgrades
- Liaise directly with customers, site teams, and stakeholders in a professional manner
- Deliver basic operator and maintenance training to clients where required
- Accurately record service activity using our online service portal
- Feed back field issues and improvement suggestions to internal engineering teams
- Support remote troubleshooting and technical assistance as required
- Must Haves
- Strong hands‑on engineering background (electrical, mechanical, or multi‑skilled)
- Experience servicing or maintaining industrial machinery or automated systems
- Ability to diagnose and resolve faults under real‑world site conditions
- Confident, professional communication skills with customers
- Willingness to travel and work on customer sites
- Ability to work independently and manage service visits effectively
- Strong focus on safety, quality, and reliability
- Nice to Haves
- Experience in aviation security equipment, food processing machinery, or automation
- PLC or automation exposure (fault‑finding, I/O, basic diagnostics)
- Experience with control panels, sensors, motors, and actuators
- Background in regulated or safety‑critical environments
- Familiarity with digital service tools, portals, or mobile reporting systems
- Electrical qualifications or mechanical certifications
- Minimum Qualifications
- Relevant apprenticeship, NVQ Level 3, HNC, or equivalent experience in:
- Electrical Engineering
- Mechanical Engineering
- Mechatronics
- Maintenance / Automation Engineering
- Proven industry experience demonstrating equivalent capability
- #J-18808-Ljbffr
Field Service Engineer in Downham Market employer: JMTechnical
At JMTechnical, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and professional growth. As a Field Service Engineer, you will benefit from hands-on experience in cutting-edge technology while enjoying a supportive culture that values client engagement and teamwork. Our commitment to employee development, coupled with the opportunity to work across diverse sectors such as aviation security and industrial automation, makes JMTechnical a rewarding place to advance your career.
