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- Tasks: Help local residents get online and access digital tools through engaging sessions.
- Company: KFCA is a community charity focused on improving lives in Kensington since 1999.
- Benefits: Enjoy free food, travel reimbursements, and flexible volunteering hours.
- Why this job: Make a real impact by enhancing digital skills and supporting your community's wellbeing.
- Qualifications: Strong IT skills and a passion for helping others; ideal for students in relevant fields.
- Other info: No DBS check required; training opportunities available to boost your skills.
KFCA is a community-led, anchor organisation formed in 1999 by a group of local residents. A registered charity, we manage Kensington Fields Community Centre and serve the community of Kensington and surrounding areas. Our aim is to alleviate poverty, enhance living conditions, and support people to live healthier lives. We work collaboratively with local partners to advance education and improve wellbeing. Our welcoming Community Centre is a hive of activity, offering:
- Children Activities and Playschemes
- Social Activities for older neighbours
- Kensington Your Local Pantry
- Children's Library and literacy projects
We are located close to the new Royal Liverpool Hospital and Knowledge Quarter, serving Kensington and the wider North Liverpool area.
This volunteer role supports KFCA's sessions both at our centre and in the neighbourhood. We deliver weekly sessions to help local people get online and access digital tools, training, skills, and resources. Some participants are new to using computers or devices, while others simply need access to laptops and Wi-Fi.
Working under supervision, volunteers will:
- Assist in delivering drop-in sessions for first-time online users
- Support sessions on specific topics using session plans and workshops
- Share IT knowledge and expertise to help with issues like setting up email, writing CVs, downloading apps, and online safety
- Help allocate data via free SIM cards
- Assist with setting up IT sessions, including arranging tables, chairs, refreshments, and equipment
- Suggest new activities to enhance digital inclusion
- Support charity staff in improving their IT and digital skills
We especially welcome students studying digital, social justice, political studies, community engagement, or civic involvement, who possess strong digital skills and wish to share their knowledge.
Role requirements:
- Excellent knowledge of common IT packages such as Windows, Safari, Microsoft 365, and social media platforms (Facebook, Instagram, X)
- Confidence in communicating with the public, staff, and fellow volunteers
- Respect for diverse cultures and backgrounds
- Good spoken English
- Good timekeeping and organization skills
- Friendly attitude
- Willingness to undertake further training, e.g., digital champion courses (travel and food costs covered)
This role does not require a DBS check. Ideal candidates are students in computer/digital science, social justice, political studies, community engagement, or civic involvement, with strong digital skills they wish to share. We reimburse travel costs, provide free food and refreshments, and offer free parking if needed.
To apply, ensure you have an active account on this website and an active volunteering profile.
Help to Get Online Volunteer employer: Jmsu
Contact Detail:
Jmsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Help to Get Online Volunteer
✨Tip Number 1
Familiarise yourself with the digital tools and resources that KFCA uses. This will not only help you feel more confident during your sessions but also allow you to provide better support to participants who may be new to technology.
✨Tip Number 2
Engage with the local community before applying. Attend events or visit the community centre to understand the needs of the residents. This will give you valuable insights that can enhance your application and show your commitment to the role.
✨Tip Number 3
Network with current volunteers or staff at KFCA. They can provide you with insider knowledge about the organisation and its culture, which can be beneficial during any informal discussions or interviews.
✨Tip Number 4
Prepare to demonstrate your communication skills. Since this role involves interacting with diverse groups, think of examples from your past experiences where you've successfully communicated complex information in an accessible way.
We think you need these skills to ace Help to Get Online Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Help to Get Online Volunteer position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Skills: Emphasise your digital skills and any experience you have in teaching or assisting others with technology. Mention specific IT packages you are familiar with, as well as your ability to communicate effectively with diverse groups.
Craft a Personal Statement: Write a personal statement that reflects your passion for digital inclusion and community support. Share any relevant experiences that demonstrate your commitment to helping others improve their digital skills.
Complete Your Volunteering Profile: Ensure your volunteering profile on our website is fully completed. Include all necessary information about your background, skills, and motivations for applying to this role, as this will help us understand your fit for the position.
How to prepare for a job interview at Jmsu
✨Show Your Passion for Community Work
Make sure to express your enthusiasm for helping others and improving digital inclusion in the community. Share any relevant experiences you have had in volunteering or community service, as this will demonstrate your commitment to the role.
✨Demonstrate Your IT Skills
Be prepared to discuss your knowledge of common IT packages and social media platforms. You might even want to bring examples of how you've used these skills in real-life situations, especially in helping others with technology.
✨Communicate Clearly and Confidently
Since the role involves interacting with a diverse range of people, practice clear communication. Be ready to explain complex concepts in simple terms, as this will show your ability to connect with participants who may be new to technology.
✨Be Open to Learning
Express your willingness to undertake further training and develop your skills. Mention any specific courses or training you are interested in, as this shows that you are proactive and committed to personal growth within the role.
