Are you ready to lead by example and support young people to thrive?
Join a values-led team where you’ll guide others, deliver best practice, and help shape outstanding care in a residential setting.
Job Title: Deputy Residential Manager
Location: Thetford, Norfolk
Salary:£35,000 per annum
Contract Type: Permanent
Working Pattern: Full Time (37.5 hours) between 08:00 and 18:00
The successful candidate will be required to be flexible to accommodate the needs of the role, including evenings and weekends as required.
Application Closing Date: Sunday 25th October 2026
About You:
As a Deputy Residential Manager, you will provide support for the Registered Manager in overseeing the daily operations of the Residential Home. Through your leadership and coaching skills, you will lead a dedicated team to ensure we provide the highest standards of care to the young people. In your role, you will liaise and build relationships with a range of key stakeholders, both internal and external, and ensure that the home is compliant with the relevant regulatory bodies.
This key role will ensure the team is equipped with the skills and knowledge to deliver the high-quality care for our young people, whilst developing, implementing, and maintaining effective policies and procedures to ensure compliance. Working alongside the Registered Manager, you will ensure care plans are developed and that the care delivered is in line with the plans.
You will also deputise for the Registered Manager as required.
Requirements:
To apply for our Deputy Residential Manager role, you will need:
- Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or the willingness to complete the qualification
- At least 3 years experience working with young people with significant challenging behaviour, in either secure or residential settings. At least 1 year must be at management level.
- Experience of assessment, care planning, report writing, auditing, and mock inspections.
- A strong knowledge of relevant legislation and regulations, including Children Act 1989, Children’s Act 2004, Care Standards Act 2000 and the Children’s Homes (England) Regulations 2015
- Excellent communication skills, both written and spoken, with a good working knowledge of using IT equipment
About JMR Healthcare
JMR Healthcare is a leading care provider in the East of England, supporting children and adults with learning disabilities, autism, and mental health needs. Founded by a frontline support worker, our roots are in compassionate, person-centred care — and that remains at the heart of everything we do.
We offer residential care, family support, crisis response, and accredited training, with a reputation for excellence and rapid mobilisation of care packages. As a Residential Deputy Manager, you’ll be part of a team that lives by our values: Compassion, Excellence, Integrity, and Courage — making a real difference in the lives of those who need it most.
About our Residential Team
JMR Healthcare’s Residential Team provides high-quality, person-centred care to children and young people with complex needs. Led by our Regional Residential Manager, the team includes Registered Managers, Deputy Managers, Senior Support Workers, and Support Workers — all working together to create safe, nurturing environments where young people can thrive.
Our Residential Homes are Ofsted-registered and operate with a strong focus on safeguarding, therapeutic support, and positive behavioural outcomes. Every team member plays a vital role in delivering care that reflects our core values of Compassion, Excellence, Integrity, and Courage — whether supporting daily routines, managing crises, or contributing to strategic development.
Ready to Join Us?
If you’re passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we’d love to hear from you.
Submit your application through our portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on recruitment@jmrhealthcareagency.co.uk.
Essential Information for Candidates:
JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.
The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Please note, we do not offer sponsorship.
* Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.
Deputy Manager in Thetford employer: JMR Healthcare
At JMR Healthcare, we pride ourselves on being a leading employer in the East of England, dedicated to transforming the lives of vulnerable children and their families. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to values such as Compassion, Excellence, Integrity, and Courage ensures that every team member feels valued and empowered. Join us in making a meaningful impact in the community, where your contributions will be recognised and celebrated.
