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- Tasks: Coordinate community care services and ensure smooth service delivery.
- Company: Join JMR Healthcare, a leading care provider in the East of England.
- Benefits: Full-time role with a supportive team and meaningful work.
- Other info: Be part of a compassionate team that values integrity and excellence.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong organisational and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you confident coordinating services, balancing priorities, and ensuring everything runs seamlessly? We’re looking for someone who can take ownership of service delivery while building strong relationships across teams.
As our Community Resource Officer, you will play a key operational role in coordinating community care services, ensuring that care packages are effectively resourced and delivered without disruption. You will take ownership of day-to-day service delivery, balancing demand, staffing, and priorities in real time. You will be highly organised, proactive, and confident managing multiple moving parts. With a solutions-focused mindset, you will make informed decisions to maintain service continuity while working collaboratively with colleagues across the organisation. You will be a strong communicator, able to build effective relationships with internal teams, senior leaders, and external stakeholders, ensuring clear and timely information sharing. You will contribute positively to the Community Services leadership team and support a coordinated, high-quality service aligned with our values: Compassion, Excellence, Integrity, and Courage.
Requirements:
- Coordinate day-to-day service delivery, ensuring all care packages are staffed and delivered effectively
- Build, manage, and optimise staff rotas in line with service demand
- Respond quickly to changes, resolving staffing gaps and escalating risks where required
- Supervise and coordinate bank staff, ensuring reliability, accountability, and performance
- Manage staff availability and support proactive workforce planning
- Receive, triage, and coordinate referrals, ensuring timely mobilisation of care packages
- Allocate resources effectively based on complexity, location, and staff capability
- Maintain accurate oversight of service delivery and staffing levels in real time
- Communicate clearly with internal teams and stakeholders regarding service capacity, risks, and changes
- Work collaboratively with the Community Services leadership team to support effective and aligned service delivery
JMR Healthcare is a leading care provider in the East of England, supporting children and adults with learning disabilities, autism, and mental health needs. Founded by a frontline support worker, our roots are in compassionate, person-centred care — and that remains at the heart of everything we do. We offer residential care, family support, crisis response, and accredited training, with a reputation for excellence and rapid mobilisation of care packages.
If you’re passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we’d love to hear from you. Submit your application through our dedicated Recruitment Portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team.
JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.
Community Resource Officer in Norfolk employer: JMR Healthcare
Contact Detail:
JMR Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Resource Officer in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on JMR Healthcare. Understanding their values of Compassion, Excellence, Integrity, and Courage will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Practice your communication skills! As a Community Resource Officer, you'll need to build strong relationships. Try role-playing common interview questions with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've successfully managed multiple priorities in the past. Use specific examples to demonstrate your ability to coordinate services and respond quickly to changes.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Community Resource Officer in Norfolk
Some tips for your application 🫡
Show Your Organisational Skills: As a Community Resource Officer, being organised is key! Make sure your application highlights your ability to manage multiple tasks and coordinate services effectively. We want to see how you can juggle priorities like a pro!
Communicate Clearly: Strong communication is essential for this role. In your written application, demonstrate your ability to convey information clearly and build relationships. Use examples that showcase your collaborative spirit and how you keep everyone in the loop.
Emphasise Your Problem-Solving Mindset: We love a solutions-focused approach! In your application, share instances where you've tackled challenges head-on and made informed decisions to maintain service continuity. Show us how you think on your feet!
Apply Through Our Website: Ready to take the plunge? We encourage you to submit your application through our dedicated Recruitment Portal. It’s the best way to ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at JMR Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Resource Officer. Familiarise yourself with the key tasks like coordinating service delivery and managing staff rotas. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Community Resource Officer, strong communication is crucial. Prepare examples of how you've effectively communicated with teams or stakeholders in the past. Think about times when you had to share important information clearly and concisely, especially in high-pressure situations.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully resolved staffing gaps or managed unexpected changes. Highlight your solutions-focused mindset and how you prioritised tasks to maintain service continuity. This will show that you can think on your feet and adapt to challenges.
✨Align with Their Values
JMR Healthcare values Compassion, Excellence, Integrity, and Courage. Reflect on how these values resonate with you and prepare to share personal experiences that align with them. This will help you connect with the interviewers and show that you're a good cultural fit for the organisation.