Are you ready to lead by example and support young people to thrive?Are you ready to join the expansion and development of a service? Join a values-led team where you’ll guide others, deliver best practice, and help shape outstanding care in a residential setting.
Job Title: Residential Senior Support Worker
Location: Lowestoft
Salary: £33,150 per annum (£17.00 p/h)
Contract Type: Permanent
About You:
This newly established role has been created to support the expansion and ongoing development of the service.
As a Senior Residential Support Worker, you will provide dedicated support to a young person in one of our Ofsted registered homes. You will need to be resilient, patient, and committed to providing high quality care in often demanding and challenging situations. Every decision you make will be at the best interests of the young person in your care, all whilst ensuring safeguarding is at the centre of everything you do.
In your role, you will showcase best practice for our Support Workers and support them to promote boundaries and acceptable behaviour for our young people, to enable them to live as fulfilling lives as possible. By supporting the leadership team within the home, you will play a key role to ensure we provide the best care possible to some of the most vulnerable.
Requirements:
To apply for our Senior Residential Support Worker role, you will need:
- At least a Level 3 NVQ (or equivalent qualification) in Children’s Residential Care
- At least 12 months experience as a support worker, health care assistant, or similar, working with significant challenging behaviour. This will be in either secure or residential settings
- Experience of leading a shift and showcasing leadership qualities associated in a residential setting
- Be certified and have experience in intervention training (such as PMVA)
- A strong knowledge of relevant legislation and regulations
- Excellent communication skills, both written and spoken, with a good working knowledge of using IT equipment
About JMR Healthcare
JMR Healthcare is a leading care provider in the East of England, supporting children and adults with learning disabilities, autism, and mental health needs. Founded by a frontline support worker, our roots are in compassionate, person-centred care — and that remains at the heart of everything we do.
We offer residential care, family support, crisis response, and accredited training, with a reputation for excellence and rapid mobilisation of care packages. As a Residential Senior Support Worker, you’ll be part of a team that lives by our values: Compassion, Excellence, Integrity, and Courage — making a real difference in the lives of those who need it most.
About our Residential Team
JMR Healthcare’s Residential Team provides high-quality, person-centred care to children and young people with complex needs. Led by our Regional Residential Manager, the team includes Registered Managers, Deputy Managers, Senior Support Workers, and Support Workers — all working together to create safe, nurturing environments where young people can thrive.
Our Residential Homes are Ofsted-registered and operate with a strong focus on safeguarding, therapeutic support, and positive behavioural outcomes. Every team member plays a vital role in delivering care that reflects our core values of Compassion, Excellence, Integrity, and Courage — whether supporting daily routines, managing crises, or contributing to strategic development.
In addition to our competitive salary, we also offer:
- A Healthcash Plan (provided by SimplyHealth) providing access to a GP 24/7, discounted gym membership, money back on health costs, and discounts for highstreet and online shopping.
- Life cover protection of 3x salary providing peace of mind for your family.
- Employee Assistance Programme (EAP).
- Salary sacrifice pension scheme.
- Regular company events, including our Summer Fun Day for you and your family and our Annual Christmas Awards Evening.
Ready to Join Us?
If you’re passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we’d love to hear from you.
Submit your application through our portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on recruitment@jmrhealthcareagency.co.uk.
Essential Information for Candidates:
JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.
The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Please note, we do not offer sponsorship.
* Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.
Residential Senior Support Worker in Lowestoft employer: JMR Healthcare
At JMR Healthcare, we pride ourselves on being a leading employer in the East of England, dedicated to transforming the lives of vulnerable children and their families. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to values such as Compassion, Excellence, Integrity, and Courage ensures that every team member feels valued and empowered. Join us in making a meaningful impact in the community, where your contributions will be recognised and celebrated.
