At a Glance
- Tasks: Process sales orders, manage accounts, and liaise with customers and teams.
- Company: Join JML, a dynamic consumer products business with 40 years of innovation.
- Benefits: Enjoy 25 days holiday, private health insurance, and staff discounts.
- Other info: Receive comprehensive training and be part of a supportive team.
- Why this job: Kickstart your career in a fast-paced environment with growth opportunities.
- Qualifications: Strong communication skills and data entry accuracy are essential.
The predicted salary is between 25000 - 25000 € per year.
LOCATION: TYNE DOCK, SOUTH SHIELDS, TYNE & WEAR NE33 5SP
SALARY: £25k per annum
Full-time 37.5 hours per week Office based role: at least 80% of the working week Monday to Friday, 9am to 5.30pm including 1 hour lunch break.
Plus benefits including on-site parking.
JML is a dynamic, multi-channel consumer products business with over 40 years of expertise in product innovation, brand development, and retail marketing. Our continued growth is driven by data led decision making, strong customer relationships, and first-class customer service.
Reporting to the Transactional Finance Manager you are part of our team raising and printing of our retail invoices and credit notes. You will also spend time liaising with our third-party despatch facility in dealing with any queries. Part of the role involves setting up new accounts and new EDI connections and therefore strong communication skills are a must as you will be speaking to our internal and external customers as well as communicating with internal departments.
You will also be liaising with our Retail Sales Team over product pricing issues and will be expected to identify any pricing errors. Your role also includes dealing with insurance claims, matching debit notes and chasing our reps to collect stock from stores. Data entry is key as you will be responsible for some of our customer accounts, making sure credits are up to date and sent to customers.
Key Responsibilities
- Raise all types of orders – EDI and manual
- Transfer orders
- Transmit orders to our third-party provider
- Raise and send invoices & credits for our customers via EDI/email/post
- Deal with all new EDI customer set ups and any other issues
- Answer queries from internal and external parties
- Carry out the end of month closure processes
- Liaise with internal and external customers over price and stock issues
- Chasing reps for stock collections from stores
- Matching off stock with returned debit notes
- Lock up transfers
- Insurance claims for missing parcels
- Dealing with courier returns or misrouted parcels
- Process all returns into our warehouses
- Raise auction orders and invoices
Experience & Skills
- Ability to prioritise tasks, plan ahead and organise the day
- Excellent data entry accuracy and speed as well as an eye for detail
- Strong IT skills, especially Ms Excel, Word & Outlook
- Ability to communicate at all levels - evidence of good oral, written and interpersonal communication skills
- A positive “can-do” attitude
- Able to focus on daily routine and outcomes and is committed to own individual’s performance
- Possess integrity and good ethical conduct
- A team player who contributes positively
- Analytical and problem-solving skills in order to identify errors or suggest solutions
- Reliability and flexibility
- Ability to multi-task working in a fast-paced environment under pressure
In return we will provide all the training you will need to succeed within the role and give you a chance to have a successful career in a growing business that rewards staff for their hard work.
Benefits JML Offer
- 25 days holiday a year (plus 8 bank/public holidays), increasing after 3 and 6 years’ service.
- Employee Assistance Programme
- Private Health Insurance after 1 year of service
- Contributory Pension Scheme after 3 months of service
- Life Assurance Scheme
- Staff Product Discount Scheme
- Eye Care Vouchers
- Bike to Work Scheme
- Enhanced Maternity and Paternity
For further information about JML or our products visit our website at www.JMLdirect.com
Sales Order Processor & Accounts Assistant in South Shields employer: JML
JML is an exceptional employer located in Tyne Dock, South Shields, offering a vibrant work culture that prioritises employee growth and well-being. With comprehensive benefits such as private health insurance, a contributory pension scheme, and generous holiday allowances, JML fosters a supportive environment where team members are encouraged to thrive and develop their skills in a dynamic, multi-channel consumer products business.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processor & Accounts Assistant in South Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JML and their products. This will not only help you understand their business better but also show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various teams and customers, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your data entry skills! Bring examples of how you've handled data accurately in previous roles. If you have experience with Excel, be ready to discuss it, as it's a key skill for this position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and makes it easier for us to keep track of your application.
We think you need these skills to ace Sales Order Processor & Accounts Assistant in South Shields
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Order Processor & Accounts Assistant role. Highlight relevant experience, especially in data entry and communication skills, as these are key for us at JML.
Craft a Catchy Cover Letter:Your cover letter should reflect your enthusiasm for the role and the company. Share why you want to join JML and how your skills align with our vision of having a product in every home.
Show Off Your Skills:Don’t forget to showcase your IT skills, particularly in Excel, Word, and Outlook. We love candidates who can demonstrate their ability to handle data accurately and efficiently.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board with our dynamic team!
How to prepare for a job interview at JML
✨Know Your Numbers
As a Sales Order Processor & Accounts Assistant, you'll be dealing with a lot of data. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Maybe even prepare a few examples of how you’ve improved processes or solved problems using data.
✨Communication is Key
You'll need to liaise with various teams and customers, so practice articulating your thoughts clearly. Think about times when you've successfully resolved queries or communicated complex information. Be prepared to demonstrate your strong interpersonal skills during the interview.
✨Show Your Problem-Solving Skills
The role requires analytical thinking and the ability to identify errors. Prepare some examples of challenges you've faced in past jobs and how you approached solving them. This will show that you can think on your feet and handle the fast-paced environment.
✨Demonstrate Your Team Spirit
Being a team player is crucial for this position. Think of instances where you've collaborated with others to achieve a goal. During the interview, highlight your positive attitude and willingness to contribute to the team's success, as this will resonate well with the hiring managers.
