Main Duties Collect, sort and process incoming post. Open, reference, scan and allocate documents to the correct case file. Notify the relevant team once all incoming post has been scanned and is ready for allocation. Process GP and medical records received by courier. Maintain and send the weekly spreadsheet to arrange courier collection of GP notes. Upload GP records, CCTV footage and other documents received by disk or USB. Process client Forms of Authority, allocate them to the relevant file and issue the required information. File, and securely shred documents as required. Report any issues or delays to the appropriate team member. Handle all client information, documents and records accurately, securely and confidentially in line with internal procedures. Provide general administrative support, including printing, binding and other reasonable duties as required. Other Duties Actively participate in meetings Attending all required training. Effectively managing time to comply with duties and responsibilities. Understanding and adhering to procedures in the workplace on an ongoing basis Completion of induction on commencement of work and adherence to all HR policies and procedures on an ongoing basis. Working Conditions Hours 8.45am 5.15pm, Monday Friday. Part Time opportunities available Salary & Benefits Commensurate with experience. Company Pension 20 days flexible holidays 10 days fixed holidays to include public holidays. Person Specification Experience in all Microsoft Packages GCSE English Language or equivalent Communication Skills in English Conversation Interpersonal Skills Time Management Skills Working to deadlines in pressurised environments Customer Service Skills Motivated by doing a good job Demonstrable commitment to Business goals, objectives and vision Taking Accountability Team Player Friendly Manner Professional Flexible Approach to Work/ Tasks Positive approach to work Ability to travel to & from court & client meetings as requested. Professional Appearance Benefits: Group Life Assurance Pension Fund Health insurance TPBN1_NI
