Supply Chain Analyst

Office based in Poole, BH17. My Poole based client has an exciting opportunity for a commercially aware Supply Chain Analyst to join their team. The Supply Chain team is a fast-paced environment, with continuously changing priorities, so you'll need to be a quick thinker that can stay calm and level-headed dealing with high-end customers. Being personable and able to build rapport with both customers and the internal team in Poole is a key element of this role.

Job Overview

The Supply Chain Analyst is responsible for managing product availability and stock levels for key customers alongside maintaining an efficient company stock holding. This role requires a commercially minded approach to decision-making, balancing customer needs with effective inventory management and consideration of distribution centre (DC) impacts. Success in this role depends on building strong, collaborative relationships with both internal and external stakeholders. A proactive mindset, strong problem-solving skills, and the ability to adapt to shifting priorities are essential to consistently meet customer expectations.

KPIs

• Achieve and maintain product availability targets for both internal operations and customer fulfilment.
• Effectively manage stock levels to optimise inventory performance and minimise excess.
• Work with our FE office and suppliers to manage delivery performance.

Key responsibilities

• Collaborate closely with key customers to maintain stock availability and support ongoing sales performance.
• Liaise with our Far East office and suppliers to expedite stock as needed and ensure timely replenishment.
• Manage the range change process, working with customers to efficiently exit old stock while ensuring new products arrive in time for planned launches.
• Monthly forecasting of key lines in conjunction with customers' expected requirements.
• Plan and prepare for promotional events, optimising sales whilst maintaining efficient stock levels.
• Consistently deliver outstanding customer service, maintaining strong and effective communication.
• Support the supply team with additional ad hoc tasks as required.
• Regularly review divisional performance to identify lines with excess stock within the business. Work with the Account Manager to suggest possible exit solutions.

Key Behaviours

• Builds and maintains effective and collaborative relationships with internal and external stakeholders.
• Takes a proactive approach in working with customers and is commercial in their decision-making process.
• Positive and resilient in their outlook.
• Adopts a problem-solving approach.
• Strong, clear communication.
• Takes responsibility for their department KPIs and ensuring these are met.
• Identifies risks and opportunities and communicates these clearly and in a timely manner to line manager/stakeholders.

Experience required

• Excellent IT skills, ability to work pivot tables and lookups is a minimum requirement.
• Previous forecasting experience is essential.
• Ability to work to tight deadlines and prioritise workload.
• Previous supply chain experience in a fast-moving environment with multiple SKU count.
• Minimum of 2 years' experience in a retail or BRB environment.

The role is office based, in Poole, 5 days a week, working hours 8.30 - 5 Monday to Thursday and 8.30 - 4 on a Friday.

Benefits

• 23 Days holidays, plus 8 Bank Holidays (goes up to 28 after 5 years' service).
• Perkbox.
• Aviva Pension 5%:5%.
• 1 Hour Lunch break.
• Free Parking.
• Staff Discounts.
• Life Assurance.
• Nice Aircon open plan office environment.