At a Glance
- Tasks: Welcome guests, handle enquiries, and create memorable experiences.
- Company: Join the exciting team at Belfast's newest Marriott hotel.
- Benefits: Competitive pay, global discounts, and career development opportunities.
- Other info: Perfect for both experienced professionals and newcomers to hospitality.
- Why this job: Be the first smile guests see and shape their experiences.
- Qualifications: Passionate about customer service and great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Aloft and Residence Inn by Marriott Belfast Titanic Quarter have officially opened, and we're looking for exceptional people to join our team as Guest Service Assistants in either Reception or Food & Beverage. This is an opportunity to join one of Belfast's most exciting new hospitality destinations and build your career with Marriott International and JMK Group.
Reception Guest Service Assistant
You'll be the first smile our guests see and the lasting impression they remember. We're looking for confident, friendly individuals who enjoy meeting people, solving problems and creating memorable guest experiences.
You'll be responsible for:
- Welcoming and checking in guests
- Handling enquiries and reservations
- Providing local knowledge and recommendations
- Ensuring every guest receives outstanding service
- Creating exceptional first and last impressions
Why Join Us?
- Be part of a newly opened Marriott hotel
- Career development opportunities with JMK Group
- Global employee discounts
- Competitive pay and benefits
- Supportive team culture
We want to hear from you if you are:
- Passionate about customer service
- Positive, enthusiastic and reliable
- A great communicator
- Looking to build a career in hospitality
- Ready to be part of an exciting new team
Whether you're experienced in hospitality or looking to take your first step into the industry, we'd love to hear from you. Apply today and become part of the team shaping guest experiences at Belfast's newest Marriott hotel.
Receptionist employer: JMK Group
Join Aloft and Residence Inn by Marriott in the vibrant Titanic Quarter of Belfast, where you'll be part of a dynamic team dedicated to creating unforgettable guest experiences. With a strong focus on career development, competitive pay, and a supportive work culture, we offer exceptional opportunities for growth within one of the most exciting new hospitality destinations. Embrace the chance to make a lasting impression as you welcome guests and contribute to our thriving hotel community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Research Aloft and Residence Inn by Marriott Belfast Titanic Quarter. Understanding their values and what makes them tick will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Guest Service Assistant, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest enquiries and creating memorable experiences.
✨Tip Number 3
Network like a pro! Attend local hospitality events or join online groups related to the industry. You never know who might have a lead on a job or can give you insider tips about working at Marriott.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the exciting world of hospitality with us!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your passion for customer service.
Tailor Your Application:Make sure to tailor your application to the role of Guest Service Assistant. Highlight any relevant experience or skills that match what we’re looking for, like problem-solving and communication skills.
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at JMK Group
✨Know the Company
Before your interview, take some time to research Aloft and Residence Inn by Marriott Belfast Titanic Quarter. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Guest Service Assistant, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience where you've successfully interacted with customers. Share specific examples of how you've created memorable experiences or solved problems for guests in the past.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult guest or what excellent customer service means to you. Practising your responses can help you feel more confident and articulate during the interview. Remember, they want to see your passion for customer service!
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the standards of the hotel. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
