At a Glance
- Tasks: Welcome guests, handle enquiries, and create memorable experiences.
- Company: Join the exciting team at Belfast's newest Marriott hotel.
- Benefits: Competitive pay, global discounts, and career development opportunities.
- Other info: Perfect for both experienced professionals and newcomers to hospitality.
- Why this job: Be the first smile guests see and shape their experiences.
- Qualifications: Passionate about customer service and great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Aloft and Residence Inn by Marriott Belfast Titanic Quarter have officially opened, and we're looking for exceptional people to join our team as Guest Service Assistants in either Reception or Food & Beverage. This is an opportunity to join one of Belfast's most exciting new hospitality destinations and build your career with Marriott International and JMK Group.
Reception Guest Service Assistant
You'll be the first smile our guests see and the lasting impression they remember. We're looking for confident, friendly individuals who enjoy meeting people, solving problems and creating memorable guest experiences.
You'll be responsible for:
- Welcoming and checking in guests
- Handling enquiries and reservations
- Providing local knowledge and recommendations
- Ensuring every guest receives outstanding service
- Creating exceptional first and last impressions
Why Join Us?
- Be part of a newly opened Marriott hotel
- Career development opportunities with JMK Group
- Global employee discounts
- Competitive pay and benefits
- Supportive team culture
We want to hear from you if you are:
- Passionate about customer service
- Positive, enthusiastic and reliable
- A great communicator
- Looking to build a career in hospitality
- Ready to be part of an exciting new team
Whether you're experienced in hospitality or looking to take your first step into the industry, we'd love to hear from you. Apply today and become part of the team shaping guest experiences at Belfast's newest Marriott hotel.
Receptionist in Newtownabbey employer: JMK Group
Join Aloft and Residence Inn by Marriott in Belfast's vibrant Titanic Quarter, where you'll be part of a dynamic team dedicated to creating unforgettable guest experiences. With a strong focus on career development, competitive pay, and a supportive work culture, we offer exceptional opportunities for growth within the hospitality industry. Be part of an exciting new chapter in hospitality and enjoy global employee discounts while working in a friendly and enthusiastic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aloft and Residence Inn by Marriott. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their exciting new venture.
✨Tip Number 2
Practice your people skills! As a Guest Service Assistant, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and creating memorable guest experiences. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Marriott careers page and submit your application directly. This way, you’ll be in the best position to land that dream job as a Guest Service Assistant!
We think you need these skills to ace Receptionist in Newtownabbey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Guest Service Assistant. Highlight any relevant experience or skills that match what we’re looking for, like customer service or problem-solving abilities.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at Aloft and Residence Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Belfast’s newest hotel.
How to prepare for a job interview at JMK Group
✨Know the Company
Before your interview, take some time to research Aloft and Residence Inn by Marriott Belfast Titanic Quarter. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Guest Service Assistant, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience where you've successfully interacted with customers. Share specific examples of how you've created memorable experiences or solved problems for guests in the past.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult guest or what excellent customer service means to you. Practising your responses can help you feel more confident and articulate during the interview. Remember, they want to see your passion for customer service!
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the standards of the hotel. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
