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- Tasks: Lead guest services and enhance experiences at two new Marriott hotels.
- Company: Prominent hotel group in Belfast with a focus on development and culture.
- Benefits: Opportunity for career growth and to make an impact from day one.
- Why this job: Join a dynamic team and shape unforgettable guest experiences.
- Qualifications: Previous experience in guest service management and strong leadership skills.
- Other info: Exciting opportunity during a significant hotel opening.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hotel group in Belfast is seeking a Guest Service Manager to oversee operations at two new Marriott hotels. This role demands key leadership skills to enhance guest experiences and manage teams through a significant hotel opening.
The ideal candidate will have prior experience in a similar role, showcasing strong people leadership and communication skills. Join a growing team that emphasizes development and culture, and make a real impact from day one.
Dual-Site Guest Experience Leader | Marriott Brands in Belfast employer: JMK Group
Contact Detail:
JMK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Site Guest Experience Leader | Marriott Brands in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Marriott or similar hotel groups. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your leadership skills in interviews! Prepare examples of how you've enhanced guest experiences or managed teams effectively. We want to see that passion for hospitality shine through!
✨Tip Number 3
Research the hotels you're applying to. Knowing their values and culture will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Dual-Site Guest Experience Leader | Marriott Brands in Belfast
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your previous experience in leadership roles. We want to see how you've successfully managed teams and enhanced guest experiences in the past. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the job description. Mention the key responsibilities and how your experience aligns with them.
Be Personable: Since this role is all about guest experience, let your personality shine through in your application. We’re looking for someone who can connect with guests and team members alike, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JMK Group
✨Know Your Hotels Inside Out
Before the interview, make sure you research both Marriott hotels you'll be overseeing. Familiarise yourself with their unique offerings, target markets, and any recent news or developments. This will show your genuine interest in the role and help you discuss how you can enhance guest experiences.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with the culture of the hotel group. Think of specific examples where you've successfully led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to manage teams effectively during the hotel opening.
✨Emphasise Communication Skills
As a Guest Experience Leader, communication is key. Be ready to share instances where your communication skills made a difference in guest satisfaction or team dynamics. Highlight how you plan to foster open communication within your teams to ensure a smooth operation across both sites.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready that reflect your understanding of the role and the company. Ask about the training and development opportunities for staff or how they measure guest satisfaction. This shows you're not just interested in the job, but also in contributing to the hotel's success.
