Group Client Money Manager IREC

JMG Group is a private equity backed insurance broker, based in Guiseley, Leeds with regional office representation around the UK. We are a top 30 broker with 800+ employees and we are growing at significant pace following our MBO that took place in November 2020. JMG Group places over £350m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and ‘doing the right thing’ is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust processes are all central to our continued success.

The Vacancy

Our Finance Hub, based at Airport West Business Park, is looking to recruit an additional Client Money Manager to manage and lead a team of I-Rec Accounts Administrators. This is a broad and dynamic role requiring regular engagement with senior stakeholders across existing entities, as well as oversight of client money integration for newly acquired businesses, ensuring full compliance with FCA regulations at all times.

Key Responsibilities:

• Lead and manage both Central and Local I-Rec team members with a clear focus on reducing outstanding transactions to insurers. Performance will be measured and tracked against clearly defined KPIs.
• Monitor and report any identified CASS breaches via our compliance platform. Ensure all breaches are thoroughly investigated, resolved, and formally closed in a timely manner, proposing and implementing process improvements where necessary.
• Collaborate closely with the Finance Director (Regulatory and Client) to support all matters related to team performance, regulatory compliance, and process optimisation. Ensuring all KPI’s are achieved and are attained compliantly with FCA regulation.
• Report on the monthly performance of the Central & Local I-Rec Teams using appropriate metrics for measurement.
• Ensure client money is handled and reconciled in accordance with FCA regulation and internal procedures, as detailed in the Compliance Manual.
• Ensure full compliance in relation to all financial requirements, complaints, training and competence.
• Report any potential breaches, including weaknesses in current systems, to the Finance Director (Regulatory & Client).
• Ensure personal data (client and employee) is secure, held and properly utilised in accordance with the principles of the Data Protection Act.
• Manage appropriately the Central & Local I-Rec team members via ledger reviews, 1:1’s, appraisals and regular team meetings. Recruitment interviews and appropriate recommendations as the team scales in size.
• Provide consistent training to all team members covering levels 1-2-3 competency reviews for new recruits for capability and probation assessment.

Additional Duties

• Developing methods and tools to ensure maximum efficiency of processes.
• Creating reporting metrics to measure the effectiveness of the systems in use including use of PowerBi and producing monthly reporting updates for the senior stakeholders of the business.
• Obtaining and analysing feedback from users and reporting to senior team where appropriate.
• Overseeing testing and implementation of in-house and external reconciliation software solutions - specifically as we onboard ARC CGI for I-Rec.
• Working closely with the ARC CGI team and Group Client Money Managers to map, implement and maintain the I-Rec process.
• Train staff on how to use updated systems.
• Be a significant point of contact for external CASS auditors for systems demonstration and control process and oversee the completion of actions identified.
• Develop internal audit process requirements to ensure robust controls and reviews are implemented with documented feedback for local and central team members. Supporting and maintaining a consistent approach across all PAS and banking platforms.
• Ensure appropriate client money due diligence and effective integration and onboarding of newly acquired businesses.
• Act as the subject matter expert for client money within Finance and the wider business.
• Liaise with colleagues to ensure relevant policies and processes are consistent with best practice, enhancing as required.
• Monitor adherence to client money requirements across all group businesses, including businesses with their own cashbook functions – reporting and following up all CASS breaches on Ideagen and providing team feedback to improve knowledge.
• Prepare and present reports on client money matters to Finance Director (Regulatory & Client) as required for presentation to the ARCC (Audit, Risk, Compliance Committee).
• As we continue to grow, JMG Group is continuing to invest in technology solutions and you will be expected to be instrumental in the roll out of new systems and team training.

What we offer:

• Excellent salary and progression.
• Hybrid working pattern – office and remote, following probation.
• Company Pension scheme.
• Generous holiday entitlement (27 days plus birthday & bank holidays).
• Bupa Healthcare Cash Plan.
• Life Assurance.
• Gymflex scheme.
• Cycle to work options.