At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming bakery environment.
- Company: Exciting new bakery opening in Copthorne village.
- Benefits: Competitive pay, staff discounts, training opportunities, and a friendly atmosphere.
- Other info: Flexible shifts with full training provided; no experience necessary!
- Why this job: Join a passionate team and be part of a brand new bakery experience.
- Qualifications: Positive attitude, good communication skills, and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We are a new bakery opening in Copthorne village, and we are really excited for the opening due in September. We're looking for friendly, enthusiastic and reliable Bakery Customer Service Assistants to join our team and help create an exceptional experience for every customer who walks through our doors.
The Role
As a Bakery Customer Service Assistant, you will be the face of our bakery, providing excellent customer service while helping to maintain a welcoming, clean and well-stocked shop environment. We will be running two different shift patterns:
- 7.30am - 12pm Monday - Sunday
- 12pm - 4.30pm Monday - Sunday
The Employee is required to work one weekend day (either Saturday or Sunday) each week as part of their normal working hours. Please in your attached cover letter, let us know what hours and days you would be looking to work. If there are any queries please let us know.
Key Responsibilities
- Greeting customers warmly and providing outstanding customer service
- Serving bread, pastries, cakes and other bakery products
- Preparing and serving hot and cold drinks
- Operating the till and handling payments accurately
- Replenishing displays and ensuring products are presented attractively
- Maintaining cleanliness and food hygiene standards throughout the bakery
- Assisting with opening and closing procedures
- Answering customer questions about products and ingredients
- Supporting colleagues to ensure smooth day-to-day operations
What We're Looking For
- A positive, friendly and professional attitude
- Excellent communication and interpersonal skills
- A genuine passion for customer service
- Ability to work efficiently in a busy environment
- Good attention to detail and presentation
- Reliability and punctuality
- Previous retail, hospitality or café experience is desirable but not essential, as full training will be provided
- Food hygiene certification desired - but we are happy to provide training if not already obtained.
What We Offer
- Competitive pay
- Staff discount on bakery products and drinks
- Training and development opportunities
- A supportive and friendly working environment
- The opportunity to be part of a brand new exciting bakery business
If you enjoy working with people, take pride in delivering great service and would like to be part of a passionate bakery team, we'd love to hear from you.
Bakery Customer Service Advisor in Copthorne employer: JMD Recruitment
Join our vibrant new bakery in Copthorne village, where we prioritise a supportive and friendly work environment that fosters employee growth and development. As a Bakery Customer Service Advisor, you'll enjoy competitive pay, staff discounts, and the chance to be part of an exciting new venture, all while delivering exceptional service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Bakery Customer Service Advisor in Copthorne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at JMD Recruitment and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bakery Customer Service Advisor in Copthorne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at JMD Recruitment that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at JMD Recruitment.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at JMD Recruitment get a sense of who you are beyond your experience!
How to prepare for a job interview at JMD Recruitment
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at JMD Recruitment and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
