At a Glance
- Tasks: Drive business growth and manage client relationships in a dynamic B2B tech environment.
- Company: Fast-growing consultancy focused on data-driven solutions for the grocery and foodservice sectors.
- Benefits: Competitive salary, performance bonuses, hybrid work model, and home office support.
- Other info: Join a vibrant team with opportunities for professional growth and development.
- Why this job: Be a key player in shaping client success and driving innovation in the industry.
- Qualifications: Experience in B2B sales, strong communication skills, and familiarity with grocery market data.
The predicted salary is between 55000 - 55000 £ per year.
Client Account Manager - B2B Technology & Insights Consultancy
Full Time | Permanent | Hybrid (Milton Keynes or London, 1-2 days/week)
Our client, a fast-growing B2B technology and insights consultancy serving the UK grocery wholesale, foodservice, and convenience retail sectors, is seeking a dynamic Client Account Manager to support their continued expansion. With a strong emphasis on data-driven solutions and strategic consultancy, this role is key to both acquiring new business and strengthening existing client relationships across their innovative tech and research product portfolio.
This position plays a pivotal role in driving commercial growth and customer success. Initially focused heavily on new business development (90%), the role will evolve over time into a more account-focused position (75% account management / 25% new business). You’ll lead the engagement and retention of supplier and wholesale clients, acting as a strategic partner and advocate for the company’s data and insight solutions.
Key Responsibilities:
- Proactively build and manage a pipeline of new business opportunities (solutions based) to meet quarterly and annual growth targets.
- Maintain and grow long-term client relationships, ensuring satisfaction, retention, and upsell opportunities.
- Own the renewal and contracting process for a defined group of subscribers.
- Collaborate with leadership on subscription pricing to ensure commercial viability.
- Maintain CRM records (HubSpot) for subscribers and prospects to support communication and sales activity.
- Promote and sell the company’s portfolio of products and services, including analytics platforms, consultancy, research, and NPD services.
- Champion new product development (NPD) internally to support go-to-market success via strategic focus, marketing, and event participation.
Candidate Profile:
- Ideally an experienced B2B sales and account management professional with a strong understanding of the UK grocery, foodservice, and wholesale sectors.
- Skilled in both strategic thinking and hands-on execution, capable of managing multiple priorities in a high-growth environment.
- An exceptional communicator and negotiator, confident in presenting and selling complex data-led solutions.
- Commercially astute and numerate, with a track record of meeting and exceeding targets.
- Familiar with grocery market data platforms such as Circana, Nielsen, Kantar, Dunnhumby, or CGA.
- Adept at using CRM systems (e.g., HubSpot) and data to inform decision-making and client strategy.
Compensation and Benefits:
- Competitive base salary of up to / in the region of £55,000 per annum DOE.
- Performance-based bonus of up to 20% of base salary per annum - realistic and achievable.
- Hybrid working model with office collaboration 1-2 days per week on average.
- Laptop and home working allowance provided.
- Reimbursement of out-of-pocket expenses.
