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- Tasks: Support customers with insurance queries and manage policy administration in a busy office.
- Company: Established independent insurance brokerage with a strong community focus.
- Benefits: 27 days holiday, birthday off, BUPA cash plan, and pension enrolment.
- Other info: Immediate start available in a central location, close to transport links.
- Why this job: Join a supportive team and build long-term relationships while making a real impact.
- Qualifications: Previous insurance experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a long-established independent insurance brokerage in Banbury, is seeking an Insurance Broker to join their team. With a strong reputation for providing a personal, honest and professional service, they support both personal and commercial clients with their insurance requirements and take pride in building long-term relationships within the local community. This opportunity would suit someone with previous insurance experience who is confident supporting customers, handling policy administration, and working accurately within a busy office environment. Experience using Acturis is highly desirable.
Working as part of a small and supportive team, the successful candidate will enjoy a varied role incorporating customer service, administration, policy support, and day-to-day insurance office responsibilities.
Insurance Broker key responsibilities- Supporting personal and commercial insurance customers with their enquiries
- Handling day-to-day policy administration accurately and efficiently
- Using Acturis to update records, process information, and manage insurance documentation
- Preparing customer files and maintaining electronic records
- Issuing quotations, documentation, and correspondence
- Taking payments for insurance policies over the telephone
- Answering incoming calls and directing enquiries appropriately
- Welcoming customers into the office and assisting with front desk enquiries
- Providing general administrative support across the team
- Previous experience within the insurance sector
- Experience using Acturis
- Strong administration and organisational skills
- Confident and professional communication skills, both over the phone and in person
- A high level of accuracy and attention to detail
- A personable and customer-focused approach
- Ability to work well both independently and as part of a small team
- 27 days holiday plus bank holidays
- Birthday day off
- BUPA cash plan
- 5% pension enrolment
- Full time hours, Monday to Friday
- Immediate start available
Please note that this role is based in Banbury town centre. Parking is not provided, however the office is conveniently located close to the bus and train station, as well as nearby public car parks.
Insurance Broker in Hook Norton employer: JM&Co Recruitment Ltd
Contact Detail:
JM&Co Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Broker in Hook Norton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to insurance broking. Think about how you can showcase your experience with Acturis and your customer service skills. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at firms that prioritise personal service and community relationships, just like the one in Banbury.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Insurance Broker in Hook Norton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your previous insurance experience and highlights your skills in customer service and policy administration. We want to see how you can bring your unique flair to our team!
Showcase Your Acturis Skills: If you've got experience using Acturis, shout about it! Mention specific tasks you've handled with the software, as this will show us you're ready to hit the ground running.
Be Personable: Since we pride ourselves on building long-term relationships, let your personality shine through in your application. A friendly tone can go a long way in showing us you’re a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JM&Co Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your insurance knowledge, especially around personal and commercial policies. Familiarise yourself with Acturis, as it’s a key tool for the role. Being able to discuss your previous experience confidently will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you’ve gone above and beyond for a client, as this will highlight your personable approach.
✨Demonstrate Attention to Detail
Accuracy is crucial in insurance, so be ready to discuss how you ensure precision in your work. You might want to mention any systems or processes you use to double-check your work, especially when handling policy administration and documentation.
✨Be a Team Player
This position is part of a small team, so it’s important to convey your ability to collaborate effectively. Share experiences where you’ve worked well with others, supported colleagues, or contributed to a positive team environment. This will show that you’re not just focused on individual success but also on the team's goals.