At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries and processing orders.
- Company: Join a well-established team in a vibrant office environment.
- Benefits: Enjoy a permanent role with a Monday to Friday schedule and competitive pay.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a difference by providing top-notch service and building lasting customer relationships.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
Location: Brackley - Close to Town Centre
Job Type: Permanent, Full-Time
Working Hours: Monday to Friday, 08:30 – 17:00
About the Customer Service Advisor role:
Our client is seeking a proactive and customer-focused Customer Service Advisor to join their established commercial team. This is an excellent opportunity for someone who enjoys building strong customer relationships, delivering outstanding service, and working within a busy office environment where accuracy and teamwork are essential. The successful candidate will act as the first point of contact for customer sales enquiries, ensuring orders are processed efficiently while maintaining a consistently high standard of customer care.
Key responsibilities:
- Act as the first point of contact for customer enquiries via telephone and email.
- Process customer sales orders accurately and within agreed timescales.
- Deliver professional, courteous and efficient customer service at all times.
- Build and maintain positive relationships with both customers and internal colleagues.
- Maintain accurate customer records and update CRM and sales information as required.
- Resolve customer queries effectively, escalating more complex issues where appropriate.
Contact Details:
JM&Co. Recruitment Agency Recruitment Team
