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- Tasks: Lead digital marketing and marketplace operations to boost platform growth and user engagement.
- Company: Join a dynamic team at JOVAL, focused on innovation and compliance.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Be part of a vibrant team with exciting career advancement opportunities.
- Why this job: Make a real impact in the digital marketplace while developing your marketing and operational skills.
- Qualifications: Experience in digital marketing and marketplace operations is a plus.
The predicted salary is between 50000 - 65000 £ per year.
The Digital Marketing & Marketplace Operations Lead oversees JOVAL’s digital platform, ensuring supplier and buyer engagement, marketplace credibility, and seamless compliance management. The position is responsible for growing platform visibility, managing user verification workflows, and coordinating the operational integration between the digital marketplace, suppliers, and buyers.
The ideal candidate combines marketing expertise with operational discipline and compliance awareness. This role serves as the central coordinator between the Business Development team (GCC), the Regionally Operations team (East Africa), and the technical developers maintaining the marketplace infrastructure.
Key Responsibilities:- Platform & User Management: Oversee all day-to-day operations of the JOVAL Marketplace portal (supplier listings, buyer inquiries, documentation workflows). Approve or reject listings based on KYC and compliance documentation standards. Ensure every product uploaded includes proper data – product type, Incoterm, location, pricing, and validity. Manage admin dashboards, verification queues, and audit trails. Conduct routine checks for inactive or unverified accounts.
- Digital Marketing & Growth: Develop and execute marketing campaigns targeting verified GCC suppliers and African buyers. Manage all LinkedIn, Google Ads, and industry-specific campaigns to attract listings and buyers. Design and distribute newsletters and onboarding guides for users. Lead PR and digital visibility – press releases, event promotions, and success story publications. Collaborate with developers to improve SEO, traffic analytics, and overall UX experience.
- Compliance & Verification Oversight: Supervise the upload and verification of CR, VAT, COO, SGS, and inspection documents for all listed products. Maintain a compliance dashboard that flags expired or missing documents. Ensure 100% KYC compliance for all user accounts before activation. Work with compliance officers to monitor platform adherence to Bahrain’s digital commerce and financial regulations. Generate weekly compliance performance reports to management.
- Technical Coordination & Analytics: Track and analyse platform activity – number of listings, verified users, inquiries, conversions, and engagement trends. Maintain system backups, data security policies, and user privacy compliance (GDPR standard). Produce monthly KPI reports (traffic, conversions, compliance rate, and downtime logs). Coordinate with the Business Development Manager (GCC) to ensure supplier listings match verified product availability. Collaborate with the Operations Manager (East Africa) to align verified buyers with active listings. Support management in investor reporting and portal presentations.
- Verified User Accounts (Suppliers + Buyers): 1,000+ onboarded
- Verified Product Listings: 2,000+ listings
- Compliance Accuracy: 100% verified documents
- Digital Traffic & Reach: 10 million impressions
- Platform Uptime: 99%
- Monthly KPI & Compliance Reports: 100% on schedule
Submit your application and resume/CV. Complete assessments (technical & competency). Interview with our hiring team. Receive your offer—welcome aboard! To apply, send your CV to with ‘Application – (Position)’ as the subject line. We will contact shortlisted candidates via official company email only.
Digital Marketing & Marketplace Operations Lead in London employer: JMC
Contact Detail:
JMC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing & Marketplace Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your digital marketing projects and successes. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its marketplace operations. Tailor your answers to show how your experience aligns with their goals, especially in compliance and user engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Digital Marketing & Marketplace Operations Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Marketing & Marketplace Operations Lead role. Highlight your relevant experience in digital marketing, compliance, and operations. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you’ve driven growth or improved processes in previous roles. This helps us see the impact you can make at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch in applications.
Follow Application Instructions: Make sure to follow the application instructions carefully. Submit your CV with the correct subject line and be ready for assessments. We appreciate attention to detail, and it shows us you’re serious about joining our team!
How to prepare for a job interview at JMC
✨Know Your Digital Marketing Inside Out
Make sure you brush up on the latest trends in digital marketing, especially around platforms like LinkedIn and Google Ads. Be ready to discuss how you've successfully executed campaigns in the past and how you can apply that knowledge to grow JOVAL’s marketplace.
✨Understand Compliance Like a Pro
Since compliance is a big part of this role, get familiar with KYC standards and the specific regulations related to Bahrain’s digital commerce. Prepare examples of how you've managed compliance in previous roles, as this will show your operational discipline.
✨Showcase Your Analytical Skills
Be prepared to talk about how you've tracked and analysed platform activity in the past. Bring examples of KPIs you've worked with and how you used data to drive decisions. This will demonstrate your ability to manage and optimise the marketplace effectively.
✨Collaboration is Key
This role requires working closely with various teams, so think of examples where you've successfully collaborated with others. Highlight your experience in coordinating between marketing, operations, and technical teams to ensure seamless integration and user experience.