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For Companies The Digital Marketing & Marketplace Operations Lead oversees JOVAL’s digital platform, ensuring supplier and buyer engagement, marketplace credibility, and seamless compliance management. The position is responsible for growing platform visibility, managing user verification workflows, and coordinating the operational integration between the digital marketplace, suppliers, and buyers.
The ideal candidate combines marketing expertise with operational discipline and compliance awareness. This role serves as the central coordinator between the Business Development team (GCC), the Regionally Operations team (East Africa), and the technical developers maintaining the marketplace infrastructure.
Key Responsibilities:- Platform & User Management
- Oversee all day-to-day operations of the JOVAL Marketplace portal (supplier listings, buyer inquiries, documentation workflows).
- Approve or reject listings based on KYC and compliance documentation standards.
- Ensure every product uploaded includes proper data – product type, Incoterm, location, pricing, and validity.
- Manage admin dashboards, verification queues, and audit trails.
- Conduct routine checks for inactive or unverified accounts.
- Digital Marketing & Growth
- Develop and execute marketing campaigns targeting verified GCC suppliers and African buyers.
- Manage all LinkedIn, Google Ads, and industry-specific campaigns to attract listings and buyers.
- Design and distribute newsletters and onboarding guides for users.
- Lead PR and digital visibility – press releases, event promotions, and success story publications.
- Collaborate with developers to improve SEO, traffic analytics, and overall UX experience.
- Compliance & Verification Oversight
- Supervise the upload and verification of CR, VAT, COO, SGS, and inspection documents for all listed products.
- Maintain a compliance dashboard that flags expired or missing documents.
- Ensure 100% KYC compliance for all user accounts before activation.
- Work with compliance officers to monitor platform adherence to Bahrain’s digital commerce and financial regulations.
- Generate weekly compliance performance reports to management.
- Technical Coordination & Analytics
- Track and analyse platform activity – number of listings, verified users, inquiries, conversions, and engagement trends.
- Maintain system backups, data security policies, and user privacy compliance (GDPR standard).
- Produce monthly KPI reports (traffic, conversions, compliance rate, and downtime logs).
- Coordinate with the Business Development Manager (GCC) to ensure supplier listings match verified product availability.
- Collaborate with the Operations Manager (East Africa) to align verified buyers with active listings.
- Support management in investor reporting and portal presentations.
- Verified User Accounts (Suppliers + Buyers) 1,000+ onboarded
- Verified Product Listings 2,000+ listings
- Compliance Accuracy 100% verified documents
- Digital Traffic & Reach 10 million impressions
- Platform Uptime 99%
- Monthly KPI & Compliance Reports 100% on schedule
How to Apply:
- Submit your application and resume/CV.
- Complete assessments (technical & competency).
- Interview with our hiring team.
- Receive your offer—welcome aboard!
To apply, send your CV to hr@jmc.energy with ‘Application – [Position]’ as the subject line. We will contact shortlisted candidates via official company email only.
Contact Detail:
JMC Recruiting Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Marketing & Marketplace Operations Lead role. Highlight your relevant experience in digital marketing, compliance, and operations. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve successfully managed campaigns or improved processes in previous roles. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!