At a Glance
- Tasks: Welcome VIP passengers and ensure they have an exceptional experience.
- Company: Leading aviation recruitment firm with a focus on customer service excellence.
- Benefits: Generous leave policy, ongoing training, and a dynamic work environment.
- Why this job: Join a vibrant team and make every passenger's journey unforgettable.
- Qualifications: Strong customer service skills and a valid UK driving licence required.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading aviation recruitment firm is seeking a Customer Services Representative in Stansted. This permanent, site-based role involves greeting visitors, serving refreshments, and ensuring a top-notch passenger experience.
Candidates must possess a strong customer service background, be flexible with working hours, and have a valid UK driving license.
With benefits like a generous leave policy and ongoing training, this position promises an enriching career in a dynamic environment.
Aviation VIP Customer Service Agent in Stansted Mountfitchet employer: JMC Aviation
Contact Detail:
JMC Aviation Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Aviation VIP Customer Service Agent in Stansted Mountfitchet
β¨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with passengers. This will not only boost your confidence but also demonstrate your problem-solving skills during the interview.
β¨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Wear something smart and professional to show that you take the opportunity seriously.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Aviation VIP Customer Service Agent in Stansted Mountfitchet
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Flexibility is Key: Since this role requires flexibility with working hours, let us know about your availability. If you can work evenings or weekends, mention it! It shows you're ready to adapt to the needs of our passengers.
Keep It Professional Yet Friendly: Your written application should reflect the friendly and professional vibe weβre after. Use a warm tone while maintaining professionalism, as this mirrors the top-notch service we provide to our passengers.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status!
How to prepare for a job interview at JMC Aviation
β¨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples of how you've handled challenging situations in the past. This role is all about creating a top-notch passenger experience, so demonstrating your ability to stay calm and professional under pressure will impress the interviewers.
β¨Flexibility is Key
Since the job requires flexibility with working hours, be prepared to discuss your availability openly. Highlight any previous roles where you adapted to changing schedules or worked outside of typical hours. This shows that you're ready to meet the demands of the position.
β¨Show Enthusiasm for the Aviation Industry
Research the aviation industry and express your passion for it during the interview. Mention any relevant experiences or interests that connect you to the field. This will help you stand out as someone who genuinely cares about providing excellent service in this dynamic environment.
β¨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.