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For Companies At a Glance
- Tasks: Oversee daily operations and ensure a top-notch customer experience in a luxury aviation environment.
- Company: Join a family-run FBO company known for exceptional service and a supportive team culture.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and professional growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the luxury aviation industry.
- Qualifications: Experience in customer-facing roles and previous supervisory experience required.
- Other info: Flexible working hours and ongoing training for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
JMC Aviation are working with a FBO company based in Stansted, looking to recruit a new Office Supervisor to join their team. This client is well known for outstanding levels of service in their FBO facility, offering outstanding customer service to their high-end clientele from arrival to aircraft. The family run business aids their candidates in building their skills to excel in their roles. This is a Temporary Position based in Stansted. Monday – Friday 8.30- 5PM – 1 year contract starting in January 2026.
Salary and Benefits:
- Competitive Salary
- Generous Annual Leave
- Pension Scheme
- Employee Assistance Programme
- Life Assurance
- Employee Cash Plan
- Enhanced Maternity and Paternity Schemes
- Professional Growth and Development
- State-of-the-Art Equipment and Technology
- Ongoing Training and Certification Programmes
- Career Advancement Opportunities
The Role:
Reporting directly to the CEO, the role will be responsible for the daily operational and administrative duties, to ensure a safe, efficient, and enjoyable customer experience to all. Assisting in the lounge when operationally required, the role is offered on a fixed term basis. Other duties involve:
- Keep staff fully informed of changes in working practices and Operational procedures.
- Carrying out Return to Work Interviews and managing absence in line with Company Absence Management Policy.
- Creating of and implementation of new procedures as and when required.
- Adopting a flexible approach to working hours providing assist in the lounge when required.
- Ensure that the presentation and cleanliness of the FBO areas, offices, building, and equipment is maintained and anything which needs attention is reported.
- Providing monthly data to the CEO.
- Providing Administrative assistance to the CEO.
- Managing and supporting staff.
- Updating of training files, monitoring of training requirements, expiry dates and booking of training courses for both new and existing employees.
- Monitoring the GSE maintenance records and booking all applicable services.
- Report any issues with Security equipment and ensure rectification.
- Ensure all Health and Safety matters are dealt with, updated and new ones produced including but not limited to Fire Safety, Risk Assessments and Accident Reports in line with Company procedure.
- Managing CSR and Ops hours and sourcing overtime if required.
Skills and Attributes:
- 1 year or more experience in Customer facing or Operations Support positions, which must have been gained within aviation.
- Previous Supervisory experience within an Office Administration role.
- Excellent communication skills – face to face, telephone - and written communication skills.
- High level of presentation, interpersonal skills, discretion and trustworthiness.
- Understanding of luxury industry, paying attention to detail and providing a VVIP service.
- Must hold a valid UK Driving License and have access to their own vehicle.
- Must meet the requirement to hold a valid airside security pass and airside driving permit.
If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details.
Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role.
Office Admin Supervisor employer: JMC Aviation
Contact Detail:
JMC Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Admin Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation industry and let them know you're on the lookout for an Office Admin Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. JMC Aviation is all about outstanding service, so think of examples from your past that showcase your customer service skills and attention to detail. We want to see how you can bring that VVIP service to their high-end clientele!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills they’re looking for, like communication and supervisory experience. The more comfortable you are talking about your experience, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at JMC Aviation. So, get your application in and let’s make this happen!
We think you need these skills to ace Office Admin Supervisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when candidates tailor their applications to highlight relevant experience and skills. Show us how your background aligns with the Office Admin Supervisor role specifically.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re all about that high-end service vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JMC Aviation
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Office Admin Supervisor. Familiarise yourself with the specific duties mentioned in the job description, like managing staff and ensuring operational efficiency. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous supervisory experience and customer-facing roles, especially within aviation. Prepare examples of how you've successfully managed teams or improved processes in past jobs. This will demonstrate your capability to handle the responsibilities outlined by the company.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to discuss how you’ve handled difficult conversations or provided exceptional customer service in the past. This will showcase your interpersonal skills and ability to maintain a high level of service.
✨Dress to Impress
Given the luxury industry context, ensure you present yourself well during the interview. Dress smartly and maintain a professional appearance. This not only reflects your understanding of the company's values but also sets a positive tone for the interview.
