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- Tasks: Supervise ground handling and passenger services, ensuring top-notch service and safety.
- Company: Join JMC Aviation, a leader in aviation recruitment with a global reach.
- Benefits: Enjoy flexible hours, annual leave, sick days, and discounted flight tickets after probation.
- Why this job: Kickstart your career in aviation with hands-on experience in a dynamic environment.
- Qualifications: Experience in a similar role is a plus, but a positive attitude is key!
- Other info: Fast onboarding and dedicated support to help you thrive in the aviation sector.
The predicted salary is between 24000 - 36000 £ per year.
Location: Luton
Employment Type: Permanent Part Time
Salary/Rate: Annual Salary
Role Conditions:
- Working 25 hours per week (5 hours per day), although some flexibility will be required
- Annual leave entitlement + bank holidays
- 20 paid sick days (full time, part time will be calculated pro rata)
- 8% employer/4% employee pension contributions
- Flights tickets after probation and discounted tickets on affiliated airlines
About the Role:
On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for a Flight Supervisor to support their ground handling and passenger service activities. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence.
Key Responsibilities:
- Supervise all ground handling and passenger service operations rendered by the airport and handling agents
- Work in accordance with Company and Ground Operations procedures and policies
- Ensure the highest standard of passenger service level is kept at all times
- Resolve complex issues promptly and professionally
- Handling incapacitated and reduced mobility passengers with exceptional sensitivity
- Ensure full cooperation with Operational Control Centre
- Verify and countersign all load sheets before presenting to the Captain
- Supply handling agent with all necessary instructions/information to guarantee proper handling of ELAL flights according company procedures
- Ensure full acquaintance with loading procedures for all aircraft including cargo
- Aircraft weight and balance licence an advantage
- Ensure sufficient staff availability and performance standards of interior aircraft cleaners
- Administrative and ad-hoc duties
Candidate Requirements:
- Experience in the same role or similar
- Previous aviation knowledge and experience is an advantage (however this role is ideal for a candidate who wants to start a career in ground operations)
- Positive, service-oriented approach and great ability to resolve problems
- Full driving licence is mandatory
- Right to work in the UK
Why Work with JMC Aviation?
- At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations.
- With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.
- Industry-leading compliance support
- Fast onboarding and documentation assistance
- Dedicated recruitment consultant
- Placements across the globe
- Extensive experience and knowledge of the aviation sector
How to Apply:
Submit your up-to-date CV, along with copies of right to work documents to samuel.fawkes@jmc-aviation.com.
Flight Supervisor in Luton employer: JMC Aviation
Contact Detail:
JMC Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Supervisor in Luton
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at JMC Aviation or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to flight supervision. Think about scenarios where you've resolved issues or provided excellent service, as these will showcase your skills and fit for the role.
✨Tip Number 3
Show your passion for aviation! When you get the chance to speak with recruiters or during interviews, let your enthusiasm shine through. It’s all about demonstrating that you’re not just looking for any job, but this job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Flight Supervisor in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Flight Supervisor role. Highlight any relevant experience in aviation or customer service, and don’t forget to mention your problem-solving skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the aviation industry and how your background makes you a great fit for this position. We love seeing enthusiasm and a personal touch!
Showcase Your Skills: In your application, be sure to showcase your supervisory skills and any experience with ground handling operations. We’re looking for someone who can keep things running smoothly, so let us know how you’ve done that in the past!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s quick and easy, and ensures your application gets to the right place. We can’t wait to see what you bring to the table!
How to prepare for a job interview at JMC Aviation
✨Know Your Aviation Basics
Brush up on your aviation knowledge before the interview. Familiarise yourself with ground handling procedures, passenger service standards, and any relevant regulations. This will show your potential employer that you're serious about the role and understand the industry.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved complex issues in previous roles. The Flight Supervisor position requires a positive, service-oriented approach, so be ready to discuss specific situations where you successfully handled challenges, especially in high-pressure environments.
✨Showcase Your Teamwork Abilities
As a Flight Supervisor, you'll need to work closely with various teams. Think of instances where you've collaborated effectively with others, whether in aviation or another field. Highlight your ability to communicate clearly and ensure everyone is on the same page.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the company's safety protocols, team dynamics, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
