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- Tasks: Supervise customer service staff and ensure exceptional service for high-end clients.
- Company: Join a family-run FBO company known for outstanding customer service.
- Benefits: Competitive salary, generous leave, pension scheme, and professional growth opportunities.
- Why this job: Be part of a dynamic team in the aviation industry and make a real impact.
- Qualifications: 3+ years in customer-facing roles, supervisory experience, and a passion for aviation.
- Other info: Hands-on role with excellent career advancement and ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
JMC Aviation are working with a FBO company based in Stansted , looking to recruit a new Customer Service
Customer Service Supervisor employer: JMC Aviation
Contact Detail:
JMC Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation industry and let them know you're on the hunt for a Customer Service Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. JMC Aviation is all about outstanding customer service, so think of examples from your past experiences that showcase your ability to deliver top-notch service and lead a team effectively.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on demonstrating your supervisory skills and how you handle challenges in a customer-facing environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at JMC Aviation and ready to contribute to their exceptional service standards.
We think you need these skills to ace Customer Service Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer service and operations. We want to see how your skills align with the role of Customer Service Supervisor, so don’t hold back on showcasing your achievements!
Show Your Passion for Aviation: Since this role is all about providing top-notch service in the aviation industry, let your enthusiasm shine through! Share any experiences or insights that demonstrate your love for aviation and how it drives your commitment to excellent customer service.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at JMC Aviation
✨Know the Company Inside Out
Before your interview, take some time to research JMC Aviation and their FBO services. Understand their values, mission, and what sets them apart in the aviation industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
As a Customer Service & Admin Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. Highlighting these skills will show that you're ready to take on the responsibilities of the role.
✨Emphasise Your Customer Service Experience
Given the focus on high-end clientele, be ready to discuss your previous customer service roles. Share specific instances where you went above and beyond to ensure customer satisfaction. This will illustrate your commitment to providing exceptional service, which is crucial for this position.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
