South Wales Competitive, dependant on experience Permanent | Full-time An established business in South Wales is looking for a Hire Desk Controller to join its team on a permanent basis. This role would suit an organised and customer-focused individual who enjoys a busy working environment and is confident coordinating customers, suppliers, deliveries and collections. What you'll be doing Managing customer enquiries by phone and email Taking hire requirements and arranging suitable equipment Preparing quotes and processing bookings Coordinating deliveries and collections Checking equipment availability Liaising with customers, suppliers and drivers Managing hire documentation and administration Updating internal systems and maintaining accurate records Monitoring equipment returns and reporting issues Resolving customer queries and operational problems Building strong customer and supplier relationships Supporting the wider team with the daily running of the operation What we're looking for We're looking for someone who is: Organised and reliable Customer-focused and professional Confident communicating over the phone and email Comfortable managing several tasks at once Good at solving problems IT literate with good attention to detail
Hire Desk Controller in Ebbw Vale employer: JM Selection
At JM Selection, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cardiff where our Supply Planners can thrive. With a focus on professional development and progression, we foster a collaborative culture that values strong supplier relationships and effective teamwork, ensuring our employees feel supported and empowered in their roles. Join us to be part of a dedicated procurement team that values your expertise and offers a competitive salary alongside opportunities for growth.
