Office Administrator in Cardiff

Our client is looking for an organised Office Administrator to join their busy conveyancing team in Cardiff.
The successful candidate will provide effective legal secretarial and administrative support to the conveyancing team, helping to ensure the smooth running of the department and providing a professional and friendly service to clients.
Key Responsibilities
Providing day-to-day legal secretarial and administrative support to conveyancing fee earners.
Managing diaries, appointments and other administrative commitments.
Preparing correspondence, documents and other legal paperwork using audio typing and word processing systems.
Preparing and sending routine correspondence and dealing with incoming and outgoing post.
Opening, maintaining, storing and closing client files in line with the firm's procedures.
Assisting with the preparation and organisation of documents relating to conveyancing transactions.
Maintaining accurate and up-to-date client and case records using the firm's case management systems.
Preparing mail and relevant enclosures for dispatch.
Carrying out photocopying, scanning, filing and general administrative duties as required.
Handling telephone calls and enquiries from clients and third parties in a professional and friendly manner.
Dealing with routine client queries where appropriate and referring matters to the relevant fee earner when necessary.
Maintaining confidentiality when dealing with sensitive client and firm information.
Supporting other members of the legal and secretarial team when required.
Ensuring telephones are answered promptly and professionally.
Working collaboratively with colleagues to ensure a high-quality service is provided to clients.
Prioritising workloads effectively to meet deadlines and support the wider conveyancing team.
Undertaking any training required to develop skills and improve performance.
Carrying out any other reasonable duties as directed by the firm.
About You
The ideal candidate will have:
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