Service Advisor – Vertu Land Rover Taunton
Up to £35,000 basic| OTE up to £39,800 + excellent benefits
Looking for your next step in a premium dealership environment?
AtVertu Land Rover Taunton, we’re growing our Aftersales team and have a fantastic opportunity for an experienced customer service professional to join us as aService Advisor. This is your chance to represent a prestigious brand while building a rewarding career with one of the UK’s leading motor retailers.
Why join Vertu Motors?
We invest in our people more than any other motor retailer – offering real career progression, industry-leading training, and a supportive team culture.
You’ll also benefit from:
- Up to £35,000 basic salary withOTE up to £39,800
- 25 days holiday+ bank holidays (rising with service)
- Access toretail discounts & cashback platform
- Enhanced maternity & paternity benefits
About the role
As a Service Advisor, you’ll be the face of our aftersales experience – ensuring every customer receives a seamless, professional and premium service from start to finish.
You’ll act as the key link between our customers and workshop, keeping everything running smoothly while building lasting relationships.
Key responsibilities:
- Managing customer bookings and setting clear expectations
- Keeping customers updated throughout their vehicle service or repair
- Identifying and upselling additional products and services where appropriate
- Delivering a first-class customer experience at every touchpoint
- Following up to ensure complete satisfaction and repeat business
What we’re looking for
- Previouscustomer-facing experience(essential)
- Experience as aService Advisoror within automotive is highly desirable
- Strong communication skills and a natural ability to build rapport
- A proactive, organised approach in a fast-paced environment
- A focus on delivering targets while maintaining excellent service standards
Please note: all offers are subject to employment checks including references, address and credit checks, and a criminal record check.
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Service Advisor in Taunton employer: JLR
At JLR, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and the chance to work on cutting-edge technology in the automotive sector. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the world of driver assistance and automated driving systems.
