At a Glance
- Tasks: Deliver and install products with a focus on exceptional customer service.
- Company: Join the UK's largest employee-owned business, John Lewis & Partners.
- Benefits: Competitive pay, evening and night premiums, and flexible working options.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a team that brings joy to customers' homes with every delivery.
- Qualifications: Must have a UK B-Category driving licence and previous installation experience.
The predicted salary is between 29500 - 41100 £ per year.
As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 3.5-tonne vehicle.
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18 years or older to work in this role.
Key Responsibilities
Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:
- Being an ambassador for the John Lewis brand with great customer service as your number one priority.
- Loading up your lorry with the day's deliveries working alongside the warehouse team.
- Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
- Keeping up to date with new products and technologies to ensure you perform your role at your best.
- Maintaining a safe working environment.
Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential skills/experience you'll need
Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:
- UK B-Category manual driving licence with no more than 6 points.
- Previous experience in a customer-facing role.
- Great verbal communication skills both over the phone and in person.
- Good understanding of technology.
Desirable skills/experience you can bring
- Installation and disconnection of white goods.
- TV installation.
- Assembly of a flat pack.
Closing Date: September 10, 2026
Pay: £29,500.00 - £41,100.00 Annual
Contract Type: Temporary
Hours of Work: 41 hours per week - working 06:00 - 17:00 - 4 days a week covering Mon-Sat, with a 4 week rota pattern
Job Level: Partnership Level 9
Where You'll Be Working: Speke Customer Delivery Hub (John Lewis & Partners), Delf Lane, Liverpool, Lancashire, L24 9HH
Important points to note
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
3.5T Customer Delivery Driver Trainee, Installer in Liverpool employer: jlp
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to make a difference. Our commitment to innovation and excellence in retail is matched by our dedication to employee growth, offering flexible working arrangements and a supportive environment that encourages personal and professional development. Join us in Wantage, where your passion for food and customer service will be celebrated, and together, we can create a happier world for our customers and ourselves.
StudySmarter Expert Advice🤫
We think this is how you could land 3.5T Customer Delivery Driver Trainee, Installer in Liverpool
✨Get Hands-On with Logistics
Look for opportunities to volunteer or intern with local transport companies or logistics firms. This experience can give you real insights into the industry and make you much more attractive to jlp when applying for the 3.5T Customer Delivery Driver Trainee, Installer position.
✨Join Transportation or Logistics Groups
Find and join online communities or forums focused on transportation and logistics. Engaging with industry professionals in places like LinkedIn or relevant Facebook groups can help you stay updated on industry trends and job openings at jlp.
✨Visit Career Fairs and Networking Events
Keep an eye out for career fairs specifically focused on transportation and logistics. Attending these events is a great way to meet potential employers like jlp and create a more personal connection that could land you that 3.5T Customer Delivery Driver Trainee, Installer role.
✨Directly Apply on Our Website
Don't forget to head over to our website to apply for the 3.5T Customer Delivery Driver Trainee, Installer role at jlp. It’s often the best way to ensure your application stands out, and you'll be engaging directly with our hiring team.
We think you need these skills to ace 3.5T Customer Delivery Driver Trainee, Installer in Liverpool
Some tips for your application 🫡
Highlight Your Organisational Skills:In the transportation and logistics field, having great organisational skills is key. Make sure your CV showcases any relevant experience, like managing schedules or coordinating deliveries. If you've handled logistics in a volunteer role or a part-time gig, shout about it!
Show Your Willingness to Learn:As a trainee, we want to see your excitement about learning and growing in this space. When writing your cover letter, talk about why you're passionate about transportation and logistics, and how you hope to develop your skills with us at jlp in this role.
Use Industry-Specific Language:When crafting your application, sprinkle in some industry-specific jargon that shows you're familiar with the world of logistics. Terms like 'supply chain management', 'route optimisation', or 'inventory control' will help demonstrate your knowledge and enthusiasm for the field.
Tailor Your CV for the Role:Make sure to adapt your CV specifically for this trainee position. Focus on your educational background relevant to logistics, any pertinent coursework, and highlight any practical experience, even if it’s just coursework projects. Let’s make your application stand out to jlp!
How to prepare for a job interview at jlp
✨Get to Grips with Logistics Basics
As a trainee in transportation and logistics, it’s crucial to have a solid understanding of the basics, like supply chain principles and inventory management. Brush up on these topics and be ready to discuss them, as they might pop up in scenarios during the interview with jlp.
✨Show Off Your Organisational Skills
Logistics relies heavily on strong organisational abilities. Be prepared to share examples of how you've handled multiple tasks or managed deadlines in the past. It could be anything from a project at uni to volunteering—showing your potential through experiences can really impress the interviewers.
✨Familiarise Yourself with Industry Tools
Make sure you're familiar with commonly used logistics software or tools like TMS (Transportation Management Systems) or warehouse management solutions. If you’ve used any related tech during your studies or internships, be ready to talk about your experience. It shows you're actively engaged and ready to hit the ground running at jlp.
✨Express Your Eagerness to Learn
As a trainee, your willingness to learn will be just as important as what you already know. During the interview, express your enthusiasm for the transportation-logistics field and your desire to absorb knowledge and skills from those around you. It's all about showing that you’re not just looking for a job, but a valuable learning opportunity at jlp.
