At a Glance
- Tasks: Maintain cleanliness and deliver an exceptional night-time guest experience.
- Company: Join the John Lewis Partnership at the Odney Club in Cookham.
- Benefits: Enjoy a £3.75 night premium, permanent contract, and varied shifts.
- Other info: 37.5 hours weekly with opportunities for growth in hospitality.
- Why this job: Be part of a team that creates memorable experiences for guests.
- Qualifications: Driving licence required; passion for customer service is a must.
The predicted salary is between 18450 - 22550 £ per year.
John Lewis Partnership is seeking a Hotels Porter at Odney Club in Cookham, Berkshire.
You will join the hotel team to maintain standards of cleanliness across guest-facing and back-of-house areas, delivering a first-class night-time customer experience.
The role includes a £3.75 per hour night premium between 22:00 and 06:00, a permanent contract, and varied shifts across seven days.
Driving licence is essential and 37.5 hours weekly.
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Hotel Night Porter & Guest Experience Lead employer: jlp
At Waitrose Hale Barns, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating a welcoming and ethical shopping experience. Our commitment to employee growth is reflected in our supportive work culture, flexible hours, and the opportunity to be part of a brand new store opening, ensuring that you can thrive both personally and professionally while serving food lovers in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Night Porter & Guest Experience Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like jlp. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to jlp
Don't be shy about reaching out to jlp directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Night Porter & Guest Experience Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about jlp and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at jlp
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
