At a Glance
- Tasks: Deliver exceptional customer service and maintain shop standards during evening shifts.
- Company: Join the renowned John Lewis & Partners team in Horsham.
- Benefits: Enjoy premium pay for night shifts and increased pay after 90 days.
- Other info: Flexible hours available across seven days, perfect for students.
- Why this job: Be part of a dynamic retail environment and enhance customer experiences.
- Qualifications: No specific qualifications required, just a passion for helping customers.
The predicted salary is between 9.9 - 12.1 £ per hour.
John Lewis & Partners in Horsham is seeking a Customer Assistant to deliver outstanding customer service and showcase in-store experiences.
You’ll help maintain shop standards, assist with till duties, stock replenishment, and merchandising while supporting flexible hours across seven days.
Night premiums apply for hours between 22:00 and 06:00, with increased pay after 90 days. Closing date in August 2026.
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Retail Customer Assistant – Evening Shifts & Premium Pay in Horsham employer: JLP.
At John Lewis Partnership in Bracknell, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to sustainability and customer-centric design not only enhances the shopping experience but also provides our employees with meaningful opportunities for growth and development within a supportive team environment. With a hybrid working setup, we offer flexibility that empowers our staff to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Assistant – Evening Shifts & Premium Pay in Horsham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including JLP., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Customer Assistant – Evening Shifts & Premium Pay in Horsham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like JLP. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at JLP. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about JLP. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at JLP.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at JLP., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at JLP.!
