John Lewis & Partners is seeking a Section Manager for the Customer Delivery Hub in Southampton. You will lead a team of Partners responsible for direct-to-customer deliveries and ensure the supply chain runs smoothly while upholding the John Lewis standard of customer service.
The role requires managing resources, KPIs, and out-of-hours responsibilities to safeguard business continuity, with an emphasis on compliance and cross-functional collaboration.
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Delivery Hub Team Lead: Operations & KPIs employer: jlp
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to make a difference. Our commitment to innovation and excellence in retail is matched by our dedication to employee growth, offering flexible working arrangements and a supportive environment that encourages personal and professional development. Join us in Wantage, where your passion for food and customer service will be celebrated, and together, we can create a happier world for our customers and ourselves.
