Herbert Parkinson, a historic part of the John Lewis Partnership, is transforming its customer operations. You will own the end-to-end journey—from initial enquiry through order placement to post-sale support—for a multi-channel portfolio, optimizing workflows, leveraging data, and leading high-performing teams to deliver a scalable operation and exceptional customer experience.
Based in Darwen, Lancashire, this permanent role offers a competitive salary with a night premium and a strong
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Customer Success & Operations Manager in Darwen employer: jlp
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to make a difference. Our commitment to innovation and excellence in retail is matched by our dedication to employee growth, offering flexible working arrangements and a supportive environment that encourages personal and professional development. Join us in Wantage, where your passion for food and customer service will be celebrated, and together, we can create a happier world for our customers and ourselves.