At a Glance
- Tasks: Join our Beauty Trading team to optimise trading performance and manage stock levels.
- Company: Be part of John Lewis, the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy a competitive salary, night premium pay, and hybrid working options.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Combine your love for beauty with impactful administrative work in a dynamic environment.
- Qualifications: Strong numeracy, communication skills, and a proactive attitude are essential.
The predicted salary is between 29600 - 44000 £ per year.
We are looking for an agile, beauty obsessed Administrator to join our dynamic Beauty Trading team. If you thrive on keeping operations seamless and building strong relationships, this is your chance to step into a pivotal role within our Beauty Category Proposition Group. You'll act as the vital bridge between the John Lewis Buying & Merchandising team and our brand suppliers, driving supply chain efficiency to directly optimise trading performance across a high profile brand portfolio. Bring your energy, administrative skills, and love for beauty (across make up, skin care and fragrance) to a team where your work truly makes an impact.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Salary up to: £32,500.00 per annum dependant on skill and experience.
Contract type: This is a permanent position. Hours and location of the role: 35 hours per week. Your home location will be our London, Pimlico Head Office. This is a hybrid working role. The expectation is a minimum of 3 days per week in the office as team collaboration is critical in this role - core days are Tuesday, Wednesday and Thursday.
Key responsibilities:
- Updating and supporting brands on a number of key trading metrics through regular reporting and leading on retail supply chain meetings when necessary.
- Responsible for managing stock levels at a SKU level to maximise sales and availability, working to Open To Buy.
- Analysing weekly sales performance and taking actions to maintain stock levels in line with Category budgets and strategy.
- Responsible for availability and ensuring Core lines are never out of stock.
- Can understand and report on the different availability metrics.
- Monitors supplier availability and can identify risks and suggest actions so that we offer the best availability for the customer and reduce markdown spend.
- Optimise inventory levels to prevent overstocking or stockouts, ensuring optimal cash flow and operational efficiency and healthy stock.
- Mitigate (and resolve when needed) delivery challenges ensuring compliant deliveries to distribution centres and efficient replenishment to branches.
- Collaborate with brand customer service and distribution teams to quickly resolve noncompliance issues (e.g. product availability).
- Able to apply corrective actions and implement preventative processes.
- Responsible for delivering, reporting and root cause analysis of all joint supply chain metrics including all elements of the supplier scorecard.
- Remit encompasses JL distribution centres and branch replenishment/on-counter availability in branches.
- Develop critical path schedules for key initiatives in conjunction with both internal and external stakeholders.
- Collaborate with brand supply chain and internal merchandising teams to support timely new product launch forecasts and orders.
- Work with key stakeholders to support end of product life cycle scenarios and management of branch stock exit plans.
- Collaborate with all key stakeholders to create processes that deliver joint value to JL and supply base.
Essential skills and/or experience you'll need:
- Strong numeracy skills.
- Proactive and solution focused.
- Strong communication skills, written & verbal.
- Well organised with a continuous improvement focus.
- Working knowledge of Excel.
Desirable skills and/or experience you may have:
- Previous experience within the Beauty industry.
- Branded experience preferred.
- Knowledge of retail supply chain processes.
- Experience of stock and intake management.
- Experience of critical path management.
Beauty Brands Administrator employer: jlp
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to make a difference. Our commitment to innovation and excellence in retail is matched by our dedication to employee growth, offering flexible working arrangements and a supportive environment that encourages personal and professional development. Join us in Wantage, where your passion for food and customer service will be celebrated, and together, we can create a happier world for our customers and ourselves.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Brands Administrator
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like jlp, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like jlp!
We think you need these skills to ace Beauty Brands Administrator
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at jlp, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at jlp and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show jlp that you’re ready to jump in and contribute right away!
How to prepare for a job interview at jlp
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
