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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service in a fast-paced environment.
- Company: Join the largest employee-owned business in the UK, known for its commitment to quality and service.
- Benefits: Enjoy competitive pay, night premium, and flexible working options.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Make a real impact by creating a supportive culture and enhancing customer satisfaction.
- Qualifications: Experience in team leadership and a passion for retail are essential.
The predicted salary is between 32000 - 45600 £ per year.
As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers. Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to the nature of this role, applicants must be 18 years or over to apply.
Key Responsibilities- It's fast paced and at times you'll oversee the entire day-to-day operation of the shop.
- Using your commercial skills to maximise sales and profit while minimising wastage.
- Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.
- Improving and maintaining customer satisfaction.
- Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.
- Create a supportive culture of care, belonging, pace and productivity.
- Engage and lead partners in delivering and embedding change consistently and effectively within your shop.
- Experience of leading a team in a fast-paced, customer focused environment.
- People Management skills.
- Able to demonstrate an innate passion for and understanding of retail.
- Resilience to support and plan your team’s response to change.
- Ability to influence stakeholders.
- Advanced communication skills.
- Experience of supporting with the Disciplinary and Grievance process.
- Regulatory Compliance Management.
- Personal Licence Holder.
- Food Hygiene Level 3.
Closing Date: May 14, 2026
Pay: £32,000.00 - £45,600.00 Annual
Contract Type: Temporary
Hours of Work: Varied hours of full time work (37.5 Hours) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 8
Where You'll Be Working: Swindon (Waitrose & Partners), Middle Wichel, Swindon, Wiltshire, SN1 7BX
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Team Manager in Wroughton employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Wroughton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Waitrose and its values. This will help you connect with the team during your chat and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your people skills! As a Team Manager, you'll need to inspire and lead your team. Think of examples from your past experiences where you've successfully motivated others or handled challenges. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss change management! Since the role involves leading your team through changes, prepare to share how you've navigated similar situations before. This shows your resilience and ability to adapt, which is key for this position.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your commitment to joining the Waitrose family.
We think you need these skills to ace Team Manager in Wroughton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and created a positive environment, just like you would at Waitrose.
Be Customer-Focused: Remember, this role is all about delivering outstanding customer service. Share examples of how you've improved customer satisfaction in previous roles, as this will resonate with us at Waitrose.
Tailor Your Application: Don’t just send a generic application! Make it personal by aligning your skills and experiences with the key responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Stuff
Before the interview, make sure you understand Waitrose's values and what it means to be a Partner. Familiarise yourself with their customer service approach and how you can contribute to creating a supportive culture in the shop.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or improved customer satisfaction, as these will resonate well with the interviewers.
✨Be Ready for Change
Since the role involves managing change, come prepared with ideas on how to engage your team during transitions. Discuss any past experiences where you effectively managed change and how you supported your team through it.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, how success is measured, or what challenges the shop is currently facing. This shows you're genuinely interested in contributing to the team.