At a Glance
- Tasks: Support the catering operation and deliver a first-class guest experience in a stunning hotel.
- Company: Join the largest employee-owned business in the UK, known for its collaborative culture.
- Benefits: Earn £13.00 per hour, with night premium pay and flexible working options.
- Other info: Enjoy varied hours and excellent career growth opportunities in a magical setting.
- Why this job: Work in beautiful Snowdonia and be part of a passionate team making a difference.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced environment.
As a Food Services Assistant, you'll be working in one of our stunning Partnership hotels and supporting the profitable running of the catering operation there. You'll be working alongside a dedicated team of hospitality professionals to deliver a first-class guest experience. Bala Lake Hotel, Activity Base and Spa is situated in the beautiful Snowdonia National Park looking out across spectacular mountains and just a short stroll from Llyn Tegid (Bala Lake). It's a magical place to work.
You'll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience possible. What is different about our guests though, is that they are Partners, their friends and family. As co-owners in the business, you'll see this difference in the way your teammates and you approach your job and carry out your responsibilities.
The hotel offers both activity and relaxation in beautiful surroundings. Guests can spend their stay taking part in one of the many activities such as Segways, Crossbows, Archery, Field Archery, High Ropes Aerial Challenge, Gladiator Challenge, Leap of Faith, Low Ropes Course with Zip Wire, Laser Clay, Monster Trucks, Bala's own Escape rooms and Cyber Tag or relaxing and pampering themselves in our luxurious Spa overlooking Llyn Tegid (Bala Lake) towards the Arenig mountain.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Showing flexibility to work in different areas of the hotel when needed.
- Always ready to lend a hand to your fellow team members and ensure the smooth running of the hotel.
- Adhering to the highest standards of health and safety to ensure a safe working environment for both fellow Partners and guests.
- Using your excellent organisational skills to prioritise tasks.
- Interacting with guests in a friendly and welcoming manner and sharing your passion for good food and drink.
Essential skills/experience you'll need
- Able to work in a fast-paced environment.
- Great customer service skills.
- Good organisational skills.
- Ability to remain calm under pressure and find solutions quickly when issues arise.
Desirable skills/experience you may have
- Previous experience in a hospitality environment.
Closing Date: July 1, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Varied hours of full-time work (37.5 hours a week) across seven days to include early starts, late finishes, evenings and weekends between the hours of 07:00 - 22:00.
Where You'll Be Working: Bala Lake Hotel, Llangower, Bala, Gwynedd, LL23 7BS
Food Service Assistant in Wales employer: Jlp Insights & Media Website
At Bala Lake Hotel, part of the John Lewis Partnership, we pride ourselves on being an exceptional employer that values every team member as a Partner. Nestled in the breathtaking Snowdonia National Park, our work culture fosters collaboration and respect, ensuring that you not only contribute to a first-class guest experience but also grow personally and professionally in a supportive environment. With flexible working options, competitive pay, and unique opportunities to engage with guests in a stunning location, this is more than just a job; it's a chance to be part of something special.
Contact Details:
Jlp Insights & Media Website Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in Wales
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Food Service Assistant in Wales
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Jlp Insights & Media Website
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Jlp Insights & Media Website. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
