At a Glance
- Tasks: Assist customers with a passion for food and keep the store running smoothly.
- Company: Join Waitrose, the UK's largest employee-owned business, where you're more than just an employee.
- Benefits: Earn £12.40 per hour plus a night premium of £3.50 for late shifts.
- Other info: Enjoy a dynamic work environment with opportunities for growth and a focus on work-life balance.
- Why this job: Make a real difference in customers' shopping experiences while working in a supportive team.
- Qualifications: Good communication skills and a flexible approach are essential; customer service experience is a plus.
# ABOUT THE ROLEAs a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.**Key Responsibilities** Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include: – Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers. – Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors. – Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates. – Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more. – Maintain a safe and tidy working environment with general shopkeeping tasks. **Essential skills/experience you\’ll need** – Communication skills to enable you to work effectively as part of a team and with our customers. **Desirable skills/experience you may have** – Experience of working in a customer facing role is welcomed. – Up to date knowledge and strong interest in food and drink trends. – Flexible approach to ensure the support of the whole branch.To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8066939**Closing Date:**March 22, 2026**Pay:**£12.40 Hourly**Contract Type:**Temporary**Hours of Work:**Varied hours of full time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 – 22:00**Job Level:**Partnership Level 10**Where You\’ll Be Working:**Swindon (Waitrose & Partners), Middle Wichel, Swindon, Wiltshire, SN1 7BX# ABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it.**Important points to note:**It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr
Supermarket Assistant employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the company, and it sets a positive tone right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and keen to join the Waitrose family. Don’t wait too long, though – apply early to beat the rush!
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food and drink trends. We want to see that you're as passionate about serving our customers as we are!
Highlight Your Team Spirit: As a Supermarket Assistant, teamwork is key. Make sure to include examples of how you've worked well with others in the past. We value communication skills, so show us how you can contribute to our friendly environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our values there!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of current food and drink trends. Be ready to share your thoughts on popular products or any new items you think could be a hit. This shows your passion for the industry and helps you connect with the interviewers.
✨Show Off Your Team Spirit
As a Supermarket Assistant, teamwork is key. Prepare examples of how you've worked effectively in a team before. Whether it was during a busy shift or while tackling a project, highlight your communication skills and how you support your colleagues.
✨Demonstrate Customer Focus
Think of times when you've gone the extra mile for a customer. Share these stories during your interview to illustrate your commitment to providing excellent service. Remember, it's all about creating a positive experience that keeps customers coming back!
✨Be Ready for Practical Questions
Expect questions about stock replenishment and managing online orders. Familiarise yourself with the processes involved in these tasks. Showing that you understand the operational side of things will impress the interviewers and demonstrate your readiness for the role.